"The air didn't work in the room the second night we stayed and there were bees in our room. When I said something to the front desk their response was, sorry about that. There were teenagers kicking doors at 11pm and there were several complaints. I would not recommend."

"not that good"

"The breakfast menu was fresh and plentiful! Breakfast was very hearty! The parking was ample and safe! The hotel itself needs some updating, however it was clean and priced accordingly. The staff was very helpful with assisting us on places to visit or dining out selections. The staff were very friendly! I enjoyed my stay at Best Western Springfield!"

"While checking in I had to wait 45 mins just to check in because there was no one at the front desk. The first room we were assigned to had German roaches in the room and we had to get moved to the other side of the hotel after being offered to get moved right next door where we literally saw a German roach. I was disappointed in this property."

"All good "