"Everything was good except you have to dial the tel or WhatsApp for many small things (e.g. door couldn't be locked easily and locker change)."

"It’s a very good located hotel with self check in. Unfortunately, despite it was indicated it’s non-smoking, our studio was extremely stinky. We reported it right away and were told that they would bring air-freshener next day (though I don’t know how it’s possible to get rid of the cigarette smell with an air freshener when the smell is sitting in the textile of curtains, sofa etc). Nobody showed up the next day. So our complaint was not resolved. There’s also construction work outside of the...

"First and most wonderful and helpful staff, everyone making the best of the experience; location is one of a kind, just next to everything. The unit was comfortable to the best, neatly clean, fully equipoed, and Bilbao it’s a gastronomic and ambience best experience. Will definitely return"

"Parfait pour famille et séjour touristique. Hebergement très bien situé proche centre-ville et transport. Revêtement des sols vieillissant mais appartement très propre et fonctionnel. Accueil et communication impeccables (francophone)"

"Appartamento carino e moderno ben collegato con i mezzi pubblici per andare nel centro della città’. Può contenere fino a 4 persone ma Noi in tre ci stavamo abbastanza stretti. Il quartiere è ultra popolare"

"Apartamento súper bien ubicado justo en la plaza circular. Estuvimos en las fiestas de Bilbao y nos tocó un escenario frente a nuestro alojamiento. Somos una familia de 4 y todos somos adultos y muy cómodo porque son 2 recámaras cada una con su baño. Está recién renovado, Todo funciona, el precio es alto pero el lugar lo super vale. Lo recomiendo ampliamente!!!"

"Great place to explore"

"You can only communicate with the host via whats app and responses are slow. It had everything we needed but kitchen and common are are very small. It feels more like a hotel and then a home ."