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OYO Hotel Palma Real

3.0 star property
Hotel in Francisco Uh May with a 24-hour front desk and an outdoor pool

Choose dates to view prices

Photo gallery for OYO Hotel Palma Real

Outdoor pool
Exterior
Reception
Down comforters, pillowtop beds, in-room safe, desk
Terrace/patio
OYO Hotel Palma Real sits in a vibrant neighborhood where guests can relax on the sunny terrace or cool off in the outdoor pool. The property offers free self parking, and WiFi keeps everyone connected while they explore the nearby attractions the area has to offer.

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • Pet friendly
  • Laundry
  • 24/7 front desk
  • Parking included

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room

Down comforters, pillowtop beds, in-room safe, desk

Standard Room

Highlights

Soundproofed
Air conditioning
TV
Pillowtop bed
Down duvet
Private bathroom
Satellite channels
Wardrobe or closet
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Down comforters, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
TV
Pillowtop bed
Down duvet
Private bathroom
Satellite channels
Wardrobe or closet
  • 15 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room (Two beds)

Down comforters, pillowtop beds, in-room safe, desk

Superior Room (Two beds)

Highlights

Soundproofed
Air conditioning
TV
Pillowtop bed
Down duvet
Private bathroom
Satellite channels
Wardrobe or closet
  • 15 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room (Three beds)

Down comforters, pillowtop beds, in-room safe, desk

Standard Room (Three beds)

Highlights

Soundproofed
Air conditioning
TV
Pillowtop bed
Down duvet
Private bathroom
Satellite channels
Wardrobe or closet
  • 13 sq m
  • Sleeps 6
  • 3 Queen Beds

View all photos for Basic Single Room

Down comforters, pillowtop beds, in-room safe, desk

Basic Single Room

Highlights

Soundproofed
Air conditioning
TV
Pillowtop bed
Down duvet
Private bathroom
Satellite channels
Wardrobe or closet
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

About the neighborhood

Map
Carretera Federal Tulum-Coba km 21.5, Mza. 17 Lt. 4, Francisco Uh May, QROO, 77796

What's nearby

  • Tulum Monkey Sanctuary - 15 min drive - 19.2 km
  • Gran Cenote - 18 min drive - 22.7 km
  • Tulum Mayan Ruins - 27 min drive - 30.4 km
  • Playa Paraiso - 30 min drive - 33.3 km
  • Xel-Há Park - 38 min drive - 47.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 112 min drive

Restaurants

  • ‪las brasitas - ‬14 min walk
  • ‪La Paisana - ‬14 min walk
  • ‪Mi México - ‬14 min walk
  • ‪Rancho La Cachimba - ‬16 min walk
  • ‪Las Pichichus - ‬3 min walk

About this property

OYO Hotel Palma Real

Property highlights
A terrace, a garden, and dry cleaning/laundry services are just a few of the amenities provided at OYO Hotel Palma Real. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self parking
  • ATM/banking services, a 24-hour front desk, and luggage storage
Room features
All guestrooms at OYO Hotel Palma Real boast comforts such as air conditioning, as well as amenities like free WiFi and safes.
Other amenities include:
  • Pillowtop mattresses and down comforters
  • Bathrooms with tubs or showers and shampoo
  • 32-inch TVs with satellite channels
  • Wardrobes/closets, daily housekeeping, and desks

Similar properties

Exterior

Casa Mango

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, 47 reviews
Casa Mango

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Built in 2009
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
There is limited hot water on site

Property is also known as

Hotel Palma Real Francisco Uh May
Palma Real Francisco Uh May
Hotel Palma Real Tulum
Palma Real Tulum
Hotel Palma Real
OYO Hotel Palma Real Hotel
OYO Hotel Palma Real Francisco Uh May
OYO Hotel Palma Real Hotel Francisco Uh May

Frequently asked questions

Does OYO Hotel Palma Real have a pool?

Yes, this property has an outdoor pool.

Is OYO Hotel Palma Real pet-friendly?

Yes, pets are allowed at this property.

How much is parking at OYO Hotel Palma Real?

Self parking is free at this property.

What time is check-in at OYO Hotel Palma Real?

Check-in start time: 1:00 PM; Check-in end time: anytime.

What time is check-out at OYO Hotel Palma Real?

Check-out is at noon.

Where is OYO Hotel Palma Real located?

Situated near the beach, this hotel is 2.5 mi (4 km) from SFER IK UH MAY and within 9 mi (15 km) of Cenote Carwash and Cenote Zacil-Ha. Gran Cenote and Temple of Doom are also within 12 mi (20 km).

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OYO Hotel Palma Real Reviews

Reviews

6.2
Rating 10 - Excellent. 9 out of 76 reviews
Rating 8 - Good. 17 out of 76 reviews
Rating 6 - Okay. 26 out of 76 reviews
Rating 4 - Poor. 15 out of 76 reviews
Rating 2 - Terrible. 9 out of 76 reviews

7.2/10

Cleanliness

6.4/10

Staff & service

5.2/10

Amenities

6.0/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

8/10 Good

Antonio

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I liked the convenience ans friendly staff. The plumbing needs attention. There is no parking past 8pm.
Stayed 1 night in Nov 2024

2/10 Terrible

Roberto

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Employees dressed like they on the patio at home. Don't say anything. And nothing is clean. Bathroom dirty and the bed wasn't clean. I used my t-shirt to cover the pillow to get some sleep... need better customer service....
Stayed 2 nights in Mar 2024

6/10 Okay

Antonia

Liked: Property conditions & facilities
Disliked: Staff & service
The bathroom had a strong smell like urine. The gentleman in charge was not kind at all. He was somewhat rude, and would take his time to accommodate our needs.
Stayed 8 nights in Jan 2024

6/10 Okay

James

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Village location good if you use crowded collectivo (group taxi/van). Absolutely no services and we were even locked out during the day time. Wasp nest on our door. Cockroach and cigarette butts in lobby. No water pressure. They never cleaned the sheets, trash or towels the whole week. But cheap and a local experience for stories when back home.
Stayed 7 nights in Jan 2024

2/10 Terrible

Sally

Disliked: Cleanliness, staff & service, property conditions & facilities
We had booked for two nights and we left after the first night. The place is uninhabitable and we needed to find lodgings elsewhere. There were no blankets and we were cold in the night, no hot water, only 3 pillows while we were four people. There were bugs all over the room and a nasty smell. There was dog poop and dog pee all over the common areas. Definitely do not recommend
Stayed 2 nights in Dec 2024

6/10 Okay

Luis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

En general mal no hay privacidad mucho ruido

Stayed 1 night in Nov 2024

10/10 Excellent

Sughey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Los empleados son muy amables y dan muy buen servicio. El hotel cuenta con lo necesario y duermes muy tranquilo.
Stayed 1 night in Aug 2024

6/10 Okay

sonia

Disliked: Property conditions & facilities
No tienen control de la TV y el aire acondicionado solo esta en una sola temperatura y no la puedes cambiar tampoco habia control del aparato.
Stayed 3 nights in Jan 2024

8/10 Good

SERGIO ARMANDO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

2/10 Terrible

FRANCISCO JAVIER CORTEZ

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Según el señor de recepción no tenía reservación, le mostré y siempre se portó grosero y no me dejó hacer check in
Stayed 1 night in Jan 2024

6/10 Okay

Jener Joel

Liked: Cleanliness, room comfort

señal de televisión

en general bien por el precio, sin embargo creo que una buena señal de televisión lo haría mucho mejor.
Stayed 2 nights in Nov 2023

8/10 Good

Juan Ramón

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aunque no está en Tulum es una buena opción para los que viajamos por trabajo a la zona y que requerimos un hotel bueno, comodo y económico.
Stayed 2 nights in Mar 2023

2/10 Terrible

angelique

Stayed 1 night in Mar 2023

2/10 Terrible

Gilberto

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Pool is dirty, room smells like humidity, walls have filtrstions, no restaurant in the place.

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Bueno buena atención, y limpio bien el lugar gracias
Stayed 1 night in Jul 2020

4/10 Poor

Maricruz, Quintana Roo

Liked: Cleanliness, staff & service
Disliked: Amenities
Cuando llegamos no había nadie en la recepción, un chico nos hice el favor de llamar a la persona que nos atendió, nos entregó la llave y nos tuvimos que dirigir solos a la habitación. Cuando llegamos había personas tomando y siguieron hasta muy tarde, en la habitación falta agua caliente en la regadera y alguna sábana para taparse, la alberca no se puede usar porque estaba muy sucia.
Stayed 1 night in Jul 2020

8/10 Good

gilberto mario

Stayed 2 nights in Nov 2019

8/10 Good

Esmeralda, progreso, yucatan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
para el precio estuvo todo bien cuartos limpios con clima y la alberca todos los dias la limpian tiene unos culumpios para reposar un rato
Stayed 2 nights in Apr 2019

4/10 Poor

Amber H., USA

low budget

first dont put toilet paper in the toilet ! thairs no sighns telling you , and they wont plunge your toilet till the next day . second he has the cutest dog , but dog barks alot in the morning and at night . and watch out for dog poop laying around . best part is it was buget friendly , you can catch a buss to and from holel from tulum . witch is cheeper than taxi by alot . its easy to find . and they will let you use thair microwave if your trying to keep a food budget . they only speak spanish . but will be friendly with you if you cant speak much spanish .
Stayed 5 nights in Nov 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
Hotel con poca atencion y amabilidad de la persona que atiende, saludas y no contesta el saludo solo responde a preguntas que le hagas. lejos de tulum
Stayed 1 night in May 2018

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O hotel é muito confortável, nenhum dos serviços deixa a desejar. Fica um pouco afastado das ruínas de Tulum, mas, por outro lado, está mais perto das ruínas de Cobá. Vale bastante a pena principalmente se estiver com algum carro alugado, pois os táxis cobram caro para ir do centro até lá e os coletivos demoram um pouco. Os funcionários são simpáticos e amáveis.

4/10 Poor

gladys

Disliked: Cleanliness, property conditions & facilities, room comfort
Aunque sólo llegábamos a dormir al hotel, les falta mejorar su atención al cliente. No saben abordar a los huéspedes.

8/10 Good

Miguel Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

São 24 Kmts de Tulum pouco transporte

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Excellent customer service, clean rooms would stay here again!!
Stayed 1 night in Jan 2018