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Hotel Alexander am Zoo

Hotel with a full-service spa, 6-minute walk to Frankfurt Zoo

Choose dates to view prices

Photo gallery for Hotel Alexander am Zoo

Exterior
Alexandersuite | Living area | 45-inch flat-screen TV with satellite channels, TV
Alexandersuite | Living area | 45-inch flat-screen TV with satellite channels, TV
Daily buffet breakfast (EUR 19 per person)
1 bedroom, premium bedding, minibar, in-room safe
Hotel Alexander am Zoo offers a convenient retreat near Frankfurt Zoo with practical amenities like on-site shopping and dry cleaning. Travelers love the comfy rooms with free WiFi, and the attentive multilingual staff provides concierge services that guests consistently praise.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Room service
  • 24/7 front desk
  • Parking available
  • Pet friendly
The current price is AED 428
AED 475 total
includes taxes & fees
22 Nov - 23 Nov

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Classic Double Room

Classic Double Room | 1 bedroom, premium bedding, minibar, in-room safe

Classic Double Room

9.6 out of 10
Exceptional
(11 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Blackout drapes/curtains
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Single Room

Classic Single Room | 1 bedroom, premium bedding, minibar, in-room safe

Classic Single Room

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Blackout drapes/curtains
  • 25 sq m
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room | Living area | 45-inch flat-screen TV with satellite channels, TV

Deluxe Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
  • 35 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Classic Twin Room

Classic Twin Room | 1 bedroom, premium bedding, minibar, in-room safe

Classic Twin Room

8.8 out of 10
Excellent
(6 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Blackout drapes/curtains
  • 26 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Classic Double Room, Accessible

Classic Double Room, Accessible | 1 bedroom, premium bedding, minibar, in-room safe

Classic Double Room, Accessible

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Blackout drapes/curtains
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room (with connecting door)

Classic Double Room (with connecting door) | 1 bedroom, premium bedding, minibar, in-room safe

Classic Double Room (with connecting door)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Blackout drapes/curtains
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Alexandersuite

Alexandersuite | Living area | 45-inch flat-screen TV with satellite channels, TV

Alexandersuite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Dining table
  • 65 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

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The price is AED 749
AED 819 total
includes taxes & fees
22 Nov - 23 Nov
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About the neighborhood

Map
Waldschmidtstraße 59, Frankfurt, HE, 60316

What's nearby

  • Frankfurt Zoo - 6 min walk - 0.6 km
  • Römerberg - 3 min drive - 2.1 km
  • Alte Oper - 5 min drive - 2.7 km
  • Main Tower - 5 min drive - 2.8 km
  • Frankfurt Trade Fair - 6 min drive - 4.4 km

Getting around

  • Waldschmidtstraße Tram Stop - 2 min walk
  • Frankfurt (Main) Ost Station - 10 min walk
  • Frankfurt Airport (FRA) - 29 min drive

Restaurants

  • ‪Das Nord - ‬6 min walk
  • ‪El Nigo - ‬6 min walk
  • ‪Pizza Hut - ‬7 min walk
  • ‪Mosebach - ‬7 min walk
  • ‪Maruyasu im Sandweg - ‬7 min walk

About this property

Hotel Alexander am Zoo

Hotel remodeled in 2021 and located near Frankfurt Zoo
Located close to Römerberg and Museumsufer, Hotel Alexander am Zoo provides shopping on site, dry cleaning/laundry services, and conference space. Take some time to relax at the onsite spa. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self parking (surcharge), and express check-in
  • Multilingual staff, a front-desk safe, and a banquet hall
  • A computer station, a 24-hour front desk, and luggage storage
  • Guest reviews give top marks for the helpful staff
Room features
All 66 rooms feature comforts such as premium bedding and laptop-compatible safes, in addition to perks like laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with tubs or showers and hair dryers
  • 45-inch flat-screen TVs with premium channels
  • Wardrobes/closets, childcare services, and heating

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  • Spa
  • Pet friendly
  • Free WiFi
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9.0 out of 10, Wonderful, 505 reviews
The price is AED 320
AED 359 total
includes taxes & fees
16 Nov - 17 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 22 per day; includes in/out privileges)
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 19 per person

Things to do

  • Full-service spa
  • Shopping

Family friendly

  • Children's games
  • In-room babysitting (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,076 square feet of conference space
  • Computer station
  • Meeting room

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1993
  • Renovated entire property - November 2021
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with premium satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.0 per night
Cribs (infant beds) are available for EUR 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19 per person
  • Covered self parking fee: EUR 22 per day (in/out privileges)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

Alexander am
Alexander am Zoo
Alexander am Zoo Frankfurt
Alexander am Zoo Hotel
Hotel Alexander am Zoo
Hotel Alexander am Zoo Frankfurt
Alexander Am Zoo Hotel Frankfurt
Alexander Am Zoo Hotel Frankfurt
Hotel Alexander am Zoo Hotel
Hotel Alexander am Zoo Frankfurt
Hotel Alexander am Zoo Hotel Frankfurt

Frequently asked questions

Is Hotel Alexander am Zoo pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 10 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Hotel Alexander am Zoo?

Self parking is available for EUR 22 per day. Limited spots are available.

What time is check-in at Hotel Alexander am Zoo?

Check-in start time: 2 PM; Check-in end time: anytime.

What time is check-out at Hotel Alexander am Zoo?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Alexander am Zoo located?

Located in Ostend, this spa hotel is within 1 mi (2 km) of Frankfurt Zoo and Museumsufer. Römerberg and Alte Oper are also within 2 mi (3 km). Waldschmidtstraße Tram Stop is only a 2-minute walk and Habsburgeralle Station is 6 minutes.

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Reviews

Hotel Alexander am Zoo Reviews

8.8

Excellent

9.0

Cleanliness

8.4

Location

9.0

Staff & service

9.2

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 267 out of 475 reviews
Rating 8 - Good. 156 out of 475 reviews
Rating 6 - Okay. 31 out of 475 reviews
Rating 4 - Poor. 13 out of 475 reviews
Rating 2 - Terrible. 8 out of 475 reviews

Reviews

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 1 night in Oct 2025

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel. Good Service. Great Breakfast
Stayed 4 nights in Jul 2025

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect stay
Stayed 1 night in May 2024

8/10 Good

Knud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good location

Good location , friendly staff, clean and good
Stayed 2 nights in Jun 2024

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time out of the United States and we were warmly welcomed. Very clean rooms, great location, complimentary dessert items, and very friendly staff. Highly recommend a stay here, especially if you’re on a budget!

10/10 Excellent

Kasper

Liked: Cleanliness, staff & service
Woken up by beep noise each morning. Bathroom had hair and smelled like sewerage. Curtains didnt overlap, so you couldnt keep make the room dark. Everything Else was perfect. Staff, rooms, breakfast, price - top notch
Stayed 2 nights in Jun 2024

10/10 Excellent

Stefanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
0
Stayed 2 nights in May 2023

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in great neighbourhood
Stayed 2 nights in Aug 2025

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Location. Frankfurt Zoo is in walkable distance
Stayed 2 nights in Jul 2025

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice. Excellent breakfast
Stayed 3 nights in Jul 2025

10/10 Excellent

Kerstin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in nice walkable neighborhood.
Stayed 2 nights in Jul 2025

10/10 Excellent

Vickie

Superb

Our rooms were large, comfortable and extremely clean! Michael is the best! He was so friendly, kind and helpful. The breakfast is amazing and worth the fee! We couldn’t have been more pleased!
Stayed 6 nights in Jul 2025

10/10 Excellent

Pierre

Liked: Cleanliness, amenities, property conditions & facilities
Freundlicher Empfang - große und saubere Zimmer - ausgezeichnetes und ausreichendes Frühstück
Stayed 2 nights in Jul 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff. Breakfast is amazing here!
Stayed 1 night in Jun 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed at a suite room with one couple and a friend. The couple used a separated bedroom with a full bathroom, and the other used a sofa bed and a half bath. We were comfy and enjoyed the area.
Stayed 5 nights in May 2025

10/10 Excellent

Friedemann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extrem freundliches Personal. Sehr gute Atmosphäre. Großartiges Frühstück.
Stayed 2 nights in May 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles bestens.
Stayed 1 night in Apr 2025

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr sehr freundliches Personal. Und die Süßigkeiten an der Rezeption waren fantastisch :) Gerne wieder beim nächsten Frankfurt Aufenthalt!
Stayed 1 night in Mar 2025

6/10 Okay

Paul

Liked: Cleanliness, staff & service, amenities
Unlikely, the bathroom door was missing. The main bad was very good.
Stayed 1 night in Mar 2025

10/10 Excellent

Claus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's in my Home town
Stayed 4 nights in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Ideal location for the zoo and close enough to the Christmas markets.
Stayed 2 nights in Dec 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable room, friendly service

Always friendly service and a clean, comfortable room.
Stayed 7 nights in Dec 2024

10/10 Excellent

Joyce

Thoroughly enjoyed my stay and staff were both friendly and helpful. Reception staff helped me find how to get tram into centre of Frankfurt and where to go there in order to see as much as possible in one day. Hotel itself was spotless as was my room.Breakfast was self service but very good. Area around hotel was nice and I as a older female had no anxiety walking at night on my own.
Stayed 2 nights in Nov 2024

10/10 Excellent

Emiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

快適でした。

建物は古かったんですが、部屋は清潔にしてありました。ただ、シャワーのところにシャンプーなどを置くところが無くて困りました。 ホテルスタッフも親切で静かな環境で快適に過ごせました。
部屋からの景色
部屋
部屋の窓からの景色
Stayed 2 nights in Oct 2024

8/10 Good

Oleksandr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is good, I stayed not first time here and will stay in the future. Great breakfast, good location and the room (nothing luxury, like a good 3* hotel). This time I needed to print 6 pages, and I discovered that should pay for it. I suppose this basic service must be free in such an expensive hotel, of course we don't speak about hundreds of pages. Location is good too
Stayed 4 nights in Oct 2024