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"This was the perfect little hotel for our stay. Clean. Convenient and staff were friendly. The only downside is the little restaurant is right next to the entrance and it is winter so it was very cold since they kept the restaurant doors open. Not sure why they don’t just close them but the food was very good. "

"Staff was very accommodating when we arrived with a special request. Hotel was clean and decorated beautifully for the Christmas holiday. Only down side was the rooms were a little small."

"Air conditioning and heater worked. Good Room amenities."

"Good service "

"Location was easily this hotels best feature. A short walk to Times Square and Rockefeller Center. Rooms were nice, good view comfortable beds. At 5am a hot shower is as a bit of a stretch but a slightly warm shower was ok. Really the only negative was the elevators. They took forever and each elevator goes to separate floors, it was weird but the long waits weren’t bad enough to drop it a star "

"Wonderful experience!"

"Staff was VERY accommodating. Our booked room had plumbing issues so we were placed in a beautiful room on the top floor and was able to check in 3 hours early. Everything was very clean. The hotel is very centrally located as well. I would definitely stay here again"

"Staff was very kind & welcoming. Thank you This is my second visit at Arlo, so happy to stay here. Perfect location, clean rooms & smells great "

"Hotel is great overall. Rooms and bathrooms are very small, but i guess ok since you don’t spend a lot of time in them. "