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Castaways Resort and Suites

3.0 star property
Resort in Freeport with a fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Castaways Resort and Suites

Outdoor pool
Suite Room 1 king Bed + Parlor Room | Living room | TV
Lobby sitting area
Hallway
Property grounds
Castaways Resort and Suites sits within the national park where guests enjoy the poolside bar and browse local artwork in the on-site gallery. The restaurant serves breakfast and dinner, WiFi keeps everyone connected, and shopping opportunities wait just steps from the property.

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast available
  • Bar
  • Room service
  • Gym
  • Pool
  • 24/7 front desk
The current price is AED 207
AED 283 total
includes taxes & fees
15 Sep - 16 Sep

Room options

Check availability for these dates

Tonight

Sep 14 - Sep 15
Check availability for tonight Sep 14 - Sep 15

Tomorrow

Sep 15 - Sep 16
Check availability for tomorrow Sep 15 - Sep 16
Available filters for rooms
Showing 3 of 3 rooms

View all photos for Suite Room 1 king Bed + Parlor Room

In-room safe, desk, blackout drapes, iron/ironing board

Suite Room 1 king Bed + Parlor Room

Highlights

Balcony
Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Coffee/tea maker
  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for King Room 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

King Room 1 King Bed

Highlights

Balcony
Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Coffee/tea maker
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room 2 Double Beds

Standard Room 2 Double Beds | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room 2 Double Beds

7.2 out of 10
Good
(12 reviews)

Highlights

Balcony
Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Coffee/tea maker
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Map
42629 East Mall Drive, Freeport, Grand Bahama

What's nearby

  • Cooper's Castle - 3 min drive - 2.7 km
  • Xanadu Beach - 7 min drive - 5.3 km
  • Lucaya Beach - 10 min drive - 8.0 km
  • Port Lucaya Marketplace - 11 min drive - 8.1 km
  • Taino Beach - 12 min drive - 11.6 km

Getting around

  • Grand Bahama Intl. Airport (FPO) - 4 min drive

About this property

Castaways Resort and Suites

Resort located in Downtown Freeport
Consider a stay at Castaways Resort and Suites and take advantage of a poolside bar, a free manager's reception, and an art gallery on site. The on-site restaurant offers breakfast and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a shopping mall on site and a garden.
Additional perks include:
  • An outdoor pool
  • Full breakfast (surcharge), an area shuttle, and babysitting (surcharge)
  • An elevator, luggage storage, and a front-desk safe
  • A 24-hour front desk, tour/ticket assistance, and a porter/bellhop
  • Guest reviews speak highly of the helpful staff
Room features
All 118 rooms include comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • TVs with cable channels
  • Balconies, refrigerators, and coffee/tea makers

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Area shuttle (surcharge)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 8.99 to 18.99 for adults and USD 6.99 to 8.99 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Free manager's reception

Things to do

  • Art gallery
  • Designer stores
  • Gym
  • Library
  • Outdoor pool
  • Playground
  • Shopping mall

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 580 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Garden
  • In a national park

Accessibility

  • Elevator

More

  • 4 floors
  • Built in 1990
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

Guests must transfer via airplane and boat to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Spring Break deposit: USD 100 per day for guests under 21 years old staying between 2 March - 31 April

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 8.99 to 18.99 for adults, and USD 6.99 to 8.99 for children
  • In-room safe fee: USD 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Castaways Freeport
Castaways And Suites Freeport
Castaways Resort Freeport
Castaways Resort Suites
Castaways Resort and Suites Resort
Castaways Resort and Suites Freeport
Castaways Resort and Suites Resort Freeport

Frequently asked questions

Does Castaways Resort and Suites have a pool?

Yes, this property has an outdoor pool.

Is Castaways Resort and Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at Castaways Resort and Suites?

Castaways Resort and Suites doesn't offer parking.

What time is check-in at Castaways Resort and Suites?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Castaways Resort and Suites?

Check-out is at 11:30 AM.

Where is Castaways Resort and Suites located?

Located in Downtown Freeport, this resort is within 1 mi (2 km) of Lucayan Archipelago and International Bazaar. Ruby Golf Course and Cooper's Castle are also within 2 mi (3 km).

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Castaways Resort and Suites Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 78 out of 270 reviews
Rating 8 - Good. 64 out of 270 reviews
Rating 6 - Okay. 61 out of 270 reviews
Rating 4 - Poor. 34 out of 270 reviews
Rating 2 - Terrible. 33 out of 270 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Matthan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff
Stayed 1 night in Sep 2025

6/10 Okay

Romeo

Liked: Staff & service, amenities, property conditions & facilities
Enjoyed my stay
Stayed 1 night in Jul 2025

8/10 Good

Charlene

The room was comfortable and the restaurant was available to order breakfast.
Stayed 3 nights in Jul 2025

10/10 Excellent

tyrone Thomas

Liked: Staff & service, amenities, property conditions & facilities
Overall the hotel was good
Stayed 4 nights in Aug 2025

10/10 Excellent

maverick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything about the place
Stayed 2 nights in Aug 2025

8/10 Good

Marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great ́location.
Stayed 1 night in Jul 2025

8/10 Good

Kaisha

Liked: Property conditions & facilities
It was ok the ion was nice the hotel was clean
Stayed 1 night in Jul 2025

8/10 Good

Erica

Bed comfort and internet access
Stayed 1 night in Aug 2025

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stayed in the resort The staff was amazing
Stayed 2 nights in Apr 2025

6/10 Okay

Deangela

Liked: Staff & service
The food was great, customer service was top tier, the hotel was clean but not up to date. It smells kind of musty as well
Stayed 2 nights in Jul 2025

6/10 Okay

Walesia

Disliked: Amenities
I didn't like the fact that I was not told ahead of check in, not even at check in thzt the pool was down
Stayed 4 nights in Aug 2025

8/10 Good

Darius

Liked: Cleanliness, property conditions & facilities
It’s was nice and peachful
Stayed 2 nights in Jun 2025

6/10 Okay

MARIO

Regular, brown water, shower faucett damaged
Stayed 2 nights in Aug 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient hotel.
Stayed 2 nights in Feb 2025

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and quite
Stayed 3 nights in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Good option for Freeport.
Stayed 3 nights in Apr 2025

8/10 Good

Mavalee

Liked: Staff & service, amenities
Nice location friendly staff just great price but the decor could be more modern otherwise perfect for the price
Stayed 4 nights in Jan 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very bright the family run restaurant was the highlight of my state with amazing food from the area pool was nice and refreshing after working hard all day doing Mission work only reason I gave it four stars is because it's a little old and needs updating but everything works AC TV refrigerator microwave just a little dated that is all
Stayed 9 nights in Apr 2025

6/10 Okay

Serena

Liked: Staff & service
Disliked: Amenities
It was ok
Stayed 2 nights in May 2025

2/10 Terrible

Natacia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Barth towel and rags need to change room had a fowley smell house keeper was unprofessional
Stayed 1 night in Jul 2025

8/10 Good

Whitney

Liked: Staff & service
Average place for an average price , linens and towels need updating .
Stayed 1 night in Feb 2025

8/10 Good

Devaughn

Liked: Cleanliness, staff & service
It’s close to everything including the airport
Stayed 1 night in Nov 2024

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located
Stayed 1 night in Mar 2025

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
Very good stay
Stayed 3 nights in Feb 2024

2/10 Terrible

alexandre

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The TV is not working. The AC is a window unit, very loud and blowing right on you. Not possible to sleep. The pool is not clean, water is green and murky. Faucets are very old and rusty. Door is rotten on the bottom, looks like abandoned house. The safe has no lock. Cleaning lady left her bucket and other stuff in my room for hours. Towels are tiny and rough. The price of $100 per night is not realistic. $20 at best.
Stayed 4 nights in Aug 2025