Search Cottages in French Settlement

"Poor stay. Dirty room. Bed not very comfortable"

"From the clean hotel , great breakfast and comfortable rooms we really enjoyed our stay ."

"The design and pictures of the hotel are nice. Our room was not the cleanest. Crumbs all over the floor. Weird stains and gunk on the walls. Our room smelled like mildew. Very musty. We kept having to spray perfume to get rid of the smell. We did not have time to switch rooms otherwise we would have. "

"I do not normally leave reviews, but I felt I needed to for this stay. I usually rely heavily on customer ratings when booking hotels, and I almost always choose places rated 8 or above. That system has never failed me until this booking. Unfortunately, this property was very poorly maintained. The AC unit in the bedroom was so loud it sounded like a lawn mower, and the bathroom plumbing made loud noises for about two minutes every time the toilet was flushed. The patio area shown in the pictures may look nice online, but it is not being kept up, and I would not expect to be able to enjoy the water area. On top of that, the outside doors from the pool area had no exterior handles, making them impossible to open from that side. The overall condition of the facility was extremely poor. Every time we went to the front desk, there was no one available and no bell to ring, so we had to call out for someone to come from the back. Inside the suite, doors would not close properly, and the place felt like it was in disrepair. We even found a hair on one of the towels. While that can happen anywhere, combined with the overall lack of upkeep throughout the property, it made the experience even more disappointing. Overall, this stay did not match the rating or the expectations set by the listing photos."

"Rented 2 rooms. One room the shower head flew off and hit my guest on the head as it had a broken flange. Shoddy Sheetrock work. My room had very poor Sheetrock work in bathroom. Also my guest asked for a blanket and was told a firm NO. Also no coffee at 7 am. Very squeaky beds. Around 1 am the room above us sounded like it was being renovated. Lot of foot banging and drops and door slamming. Lasted about an hour or so. "

"Breakfast very limited "

"Parking was great. Stay was very nice. Only one thing is there was no fresh fruit on the continental breakfast"

"Clean and not expensive "

"Ac did not keep the room clean, toilet was backed up. I was talked to like trash when I asked about it. Received no help after complaining. Was told I couldn’t speak with a manager and asked “what do you want me to do” I paid almost $600 for this room and it was the worst place I have stayed in a very long time between attitude. Lack of cleanliness, no extra bedding for the pull out and wasn’t given any when asked. Just overall a terrible weekend. The guy that checked me on Friday night was great. That’s as far as I can say was good about our stay. Will not be back. "