The manager was very friendly and accomodating! Went above and beyond to get us into a room earlier than check in time, by upgrading our room , which was very nice! I was on the Island to Work and brought my significant other along, so he wouldve been stuck with a car full of luggage, for hours, waiting for check in time! Very impressed with the service here, as well as, the hotel itself and the cleaniliness , inside and out, was definitely a plus!!