Find all hotels by Best Western in Friendship, OH

"When we first got there & cked into the room when we went up to the room it was terrible the floors were grimy that my shoes were sticking to the floor there was something red and white cream something I thought it was blood and sperm all over one of the lamp shades and the room smelled like a nursing home that hadn't been cleaned in 20 years it literally smelled like urine & cigso badly when you open the door the door couldn't even fully open because the floor was catching the bottom of the door so you only had a half door access to the room I called down immediately and told them how disgusting it was they told me to come back down and they would try to find another room so we went back down they did find us another room and I have to say they were quite nice about everything However unfortunately I did find that the establishment seemed to have guests who were either current addicts or so-called recovering addicts I mean I didn't see one business person there not even on the staff everybody was super dressed down and more power to them if they're recovered or recovering but I think that the establishment most definitely should have had a business suit there someone with the hotel & business in mind I don't necessarily mean a suit I just mean somebody who dressed the part of responsible reasonable management that also would run the Riff Raff off I literally saw a pregnant prostitute there like 90% of our stay she was out in the parking lot smoking cigarettes and talking to "

"Beautiful small town. Loved the peace and quiet and slow pace."

"Was a great place to get away from the busyness. Would go again great country."

"I mean honestly you get what you pay for, the room was clean as long as you don't mind roaches coming in from the AC. The staff was friendly and helpful. Its in a downtown location near several gas stations, stores and restaurants. "

"Room was clean and breakfast was good. "

"Great staff very friendly "

"Kitchen was fully stocked"

"Great cabin, very clean and set up nicely."

"I was disappointed with this booking experience. The website stated that check-in instructions would be provided three days prior, but I never received them and had to contact customer service because I was unable to reach the host. Response times were consistently slow.More concerning, the host was aware of intermittent plumbing issues for at least two weeks but failed to disclose this before our arrival. Upon check-in, we discovered that the shower would not drain and the toilet was backed up. Multiple attempts to fix it with a plunger were unsuccessful.When I messaged the host, it took over an hour to receive a response. She stated she had tried to send a message earlier that day about the issue, but we never received anything. By the next morning, the problem had worsened significantly, with water overflowing and the entire house smelling of raw sewage. The only response we received was that it was “out of her control.”To make matters worse, we were refunded less than half of the total cost, which did not reflect the severity of the situation or the impact on our stay.The last message sent was asking for a reason why we weren’t issued a full refund and we never received a response. This is extremely disappointing and poor communication on the host. I was surprised since the previous reviews didn’t mention any issues. "