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"Room was nice and cozy. Staff was lovely. She made recommendations on the restaurants and even called the restaurants to make recommendations. The hotel and the most amazing onsen with Mt Fuji view. Definitely check it out!"

"I had a wonderful stay at this hotel! The room was very clean and comfortable, and the highlight was the breathtaking view of Mount Fuji from our room—it was truly unforgettable. The hotel also offers a Japanese-style public bath, which was a relaxing and authentic experience after a long day. Everything exceeded my expectations, especially considering the very reasonable price. I really enjoyed my stay and would absolutely recommend this hotel."

"Room was very clean. Exactly as we expected. Friendly and helpful staff. Breakfast was delicious."

"酒店服務員服務非常細心，因為酒店規定接送客戶從酒店到河口湖站，每天只有三班巴士。我辦理退房時，第一班巴士理應已經開了，但酒店服務員卻替我安排可不可以踏上第一班巴士，結果成功上了巴士，再次衷心感謝服務員細心的安排"

"Clean. Onsen was good. Nice Ryokan experience."

"Yes"

"Very helpful"

"Very close to the lake and had underground parking. "

"Staff was helpful from the start. Hotel provides courtesy shuttle to the hotel from Kawaguchiko station. Staff welcomes you into the hotel and guide you to your room. Staff will explain how to use any amenities such as the open air bath. Our room used a futon and a staff will come by and set up the room. Much like other reviews, hotel is outdated and quite far from any convenience store or restaurant."