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Sutton Hotel Hakata City

3.0 star property
Central Fukuoka hotel connected to the convention center, 8-minute walk to Canal City Hakata

Choose dates to view prices

Located in Hakata's center, Sutton Hotel Hakata City offers modern amenities and genuine hospitality. Guests value the dry cleaning service, hotel restaurant, and reliable in-room WiFi. The multilingual staff consistently earns praise for their helpfulness.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Restaurant
The current price is AED 181
AED 222 total
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Deluxe Single Room, Non Smoking

Deluxe Single Room, Non Smoking | Desk, free WiFi, bed sheets

Deluxe Single Room, Non Smoking

8.4 out of 10
Very good
(45 reviews)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Shower/tub combination
Bidet
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room, 2 Twin Beds, Non Smoking

Superior Twin Room, 2 Twin Beds, Non Smoking | Desk, free WiFi, bed sheets

Superior Twin Room, 2 Twin Beds, Non Smoking

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Shower/tub combination
Bidet
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Suite, Non Smoking

Family Suite, Non Smoking | Desk, free WiFi, bed sheets

Family Suite, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Sofa bed
Private bathroom
Hair dryer
Shower/tub combination
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 1 Double Bed, Non Smoking

Standard Double Room, 1 Double Bed, Non Smoking | Desk, free WiFi, bed sheets

Standard Double Room, 1 Double Bed, Non Smoking

7.6 out of 10
Good
(7 reviews)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Shower/tub combination
Bidet
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Hollywood Twin, Non Smoking

Hollywood Twin, Non Smoking | Desk, free WiFi, bed sheets

Hollywood Twin, Non Smoking

8.0 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Shower/tub combination
Bidet
  • 20 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Double Room, Non Smoking

Deluxe Double Room, Non Smoking | Desk, free WiFi, bed sheets

Deluxe Double Room, Non Smoking

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Shower/tub combination
Bidet
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite Non Smoking

Desk, free WiFi, bed sheets

Family Suite Non Smoking

  • Sleeps 4

View all photos for Superior Twin Room Non Smoking

Desk, free WiFi, bed sheets

Superior Twin Room Non Smoking

  • Sleeps 2

View all photos for Deluxe Double Room Non Smoking

Desk, free WiFi, bed sheets

Deluxe Double Room Non Smoking

  • Sleeps 2

Standard Double Room Non Smoking

  • Sleeps 2

View all photos for Hollywood Twin Room 2 Semi-Double Bed Non Smoking

Desk, free WiFi, bed sheets

Hollywood Twin Room 2 Semi-Double Bed Non Smoking

  • Sleeps 2

Deluxe Single Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for Barrier Free Room

Coffee and/or coffee maker

Barrier Free Room

  • Sleeps 2

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About the neighborhood

Map
3-4-8 Hakata-Ekimae, Fukuoka, Fukuoka-ken, 812-0011

What's nearby

  • Canal City Hakata - 8 min walk - 0.7 km
  • Marine Messe Fukuoka - 3 min drive - 4.0 km
  • Port of Hakata - 4 min drive - 3.0 km
  • Ohori Park - 4 min drive - 3.9 km
  • Mizuho PayPay Dome Fukuoka - 6 min drive - 6.9 km

Getting around

  • Hakata Station - 5 min walk
  • Kushida Shrine Station - 12 min walk
  • Fukuoka Airport (FUK) - 4 min drive

Restaurants

  • ‪はじめの一歩 - ‬1 min walk
  • ‪The Lounge - ‬2 min walk
  • ‪オルドス家 - ‬2 min walk
  • ‪博多担担麺 大吉 - ‬1 min walk
  • ‪焼売酒場いしい - ‬2 min walk

About this property

Sutton Hotel Hakata City

Hotel near Canal City Hakata
Located close to Marine Messe Fukuoka and Port of Hakata, Sutton Hotel Hakata City provides a restaurant. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • A 24-hour front desk, a vending machine, and a front-desk safe
  • Coffee/tea in the lobby, an elevator, and multilingual staff
  • Coworking spaces and luggage storage
Room features
All 162 rooms feature comforts such as air conditioning, in addition to amenities like free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with bidets and shower/tub combinations
  • 32-inch flat-screen TVs with digital channels
  • Refrigerators, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (JPY 1,400 per night)

Food and drink

  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Yakitori Sumiyoshi

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Coworking space

Accessibility

  • Elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax will be collected at the property. The city tax ranges from JPY 200-500 per person, per night based on the nightly room rate. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: JPY 1400 per night (33 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property charges a daily storage fee for 2 or more pieces of luggage or packages.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hakata City Hotel
Sutton Hakata
Sutton Hakata City
Sutton Hakata City Fukuoka
Sutton Hotel Hakata
Sutton Hotel Hakata City
Sutton Hotel Hakata City Fukuoka
Sutton Hotel Hakata City Hotel
Sutton Hotel Hakata City Fukuoka
Sutton Hotel Hakata City Hotel Fukuoka

Frequently asked questions

Is Sutton Hotel Hakata City pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Sutton Hotel Hakata City?

Check-in start time: 3 PM; Check-in end time: 11 PM.

What time is check-out at Sutton Hotel Hakata City?

Check-out is at 11 AM.

Where is Sutton Hotel Hakata City located?

Located in Hakata Ward, this hotel is 0.4 mi (0.7 km) from Canal City Hakata and within 3 mi (5 km) of Port of Hakata and Marine Messe Fukuoka. Ohori Park and Mizuho PayPay Dome Fukuoka are also within 6 mi (10 km). Hakata Station is only a 5-minute walk and Kushida Shrine Station is 12 minutes.

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Sutton Hotel Hakata City Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 302 out of 1007 reviews
Rating 8 - Good. 442 out of 1007 reviews
Rating 6 - Okay. 183 out of 1007 reviews
Rating 4 - Poor. 55 out of 1007 reviews
Rating 2 - Terrible. 25 out of 1007 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was close to the train station and walkable. We were able to walk to the areas we wanted. The employees were nice by some didn't speak English or Japanese. Many employees were from Nepal.
Stayed 10 nights in Oct 2025

8/10 Good

Agatha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location from Hakata station, toilet is spacious compared to other hotels in Japan.
Stayed 2 nights in Mar 2025

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities
Pretty good service overall
Stayed 1 night in Jun 2025

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed my 7 night stay, my only complaints were that it was a little dusty in some areas and there was only a microwave in the lobby. Otherwise a comfortable stay with great access to Hakata station and right across from a 23hr affordable food spot (Sukiya)
Stayed 7 nights in Apr 2025

10/10 Excellent

Tsz Wai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious, within walking distance from Hakata station.
Stayed 1 night in Jan 2024

6/10 Okay

Shaun

Liked: Staff & service, amenities
500m or so from the main train station. So rougky 5 minute walk. Which is very handy if youve got heavy or lots of luggage. Only stayed here for 2 nights and wasnt there a lot. The room seemed very dated and a bit unkept. Chipped desks and chairs, hair in the showers which weren't mine. Not the nicest hotel but it did what i needed it to and it had a fridge which was very handy. Location made it very convenient for me, so wasnt the end of the world. Not the worst hotel ive stayed in but far from the best
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Very poor WiFi

Good: #1, size, more spacious than regular Japan hotel rooms #2, location, walkable distance from Hakata Station #3, shower, bigger bathtub Bad: #1, WiFi, horrible signal #2, breakfast, just so so #3, windows, locked so no fresh air or ventilation
Stayed 2 nights in Feb 2024

10/10 Excellent

fumiaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの対応がとても丁寧で心地よかったです
Stayed 1 night in Oct 2025

8/10 Good

katsuhiko

Liked: Cleanliness, staff & service, amenities
新しくはないが清潔で使いやすい
Stayed 2 nights in Oct 2025

8/10 Good

SHUNSUKE

Liked: Cleanliness, staff & service
リーズナブルで博多駅が近いのは良いです 冷房が少し強めでした
Stayed 1 night in Oct 2025

10/10 Excellent

kohsaku

Liked: Cleanliness, amenities, property conditions & facilities
駅から少し遠い周りにコンビニがいっぱいあって便利
Stayed 1 night in Oct 2025

8/10 Good

Masaki

Liked: Cleanliness, staff & service, property conditions & facilities
駅に近くて良い。古いホテルだけど部屋はとても綺麗な状態だった。
Stayed 1 night in Oct 2025

8/10 Good

tamotsu

Liked: Cleanliness
初めての博多でしたので色々と観光するのに便利な場所でした。施設は少し古いですが、逆に必要最低限の事は全て整っていて、立地を考えたら、コスパは良いと思います。 特に良かったのは冷凍のお土産を預かってくれて助かった事、過剰なサービスが必要無い方には、ベターな施設だと思います。
Stayed 2 nights in Sep 2025

10/10 Excellent

Masako

Liked: Cleanliness, staff & service, property conditions & facilities
Polite staffs and clean room
Stayed 1 night in Sep 2025

8/10 Good

??

Liked: Cleanliness
設備の古さは否めないけど、清潔で部屋も広く良かったと思います。 １点、トイレとシャワーの勢いが弱いのは残念です。
Stayed 2 nights in Sep 2025

10/10 Excellent

chihiro

Liked: Cleanliness, staff & service, property conditions & facilities
清潔感を感じられた。少し早めにチェックインさせてもらえて、助かりました！
Stayed 1 night in Aug 2025

8/10 Good

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
早めに予約したこともあり、かなり安価でしたので心配もありましたが、綺麗なホテルでした、。 コ・ス・パは高かったです。
Stayed 2 nights in Sep 2025

4/10 Poor

Yin Man Apple

Disliked: Cleanliness, amenities, property conditions & facilities
體驗很差，酒店得舊、床得硬，只有一個很小的枕頭（如果要求額外枕頭每個需要付200¥） 房間空間還可以，酒店大堂有小強好恐怖！ 地點方面是賣點之一，大約步行10分鐘到博多車站，但若推行李的話路經所有地方都沒有遮蓋的，下次不會考慮再入住
Stayed 4 nights in Sep 2025

10/10 Excellent

Miu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ゆっくり休めました
Stayed 1 night in Sep 2025

8/10 Good

Takeo

気になった点は、チェックイン時、スタッフ(日本人スタッフ)の対応が遅かったぐらいかな。
Stayed 2 nights in Sep 2025

8/10 Good

Masayuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wi-Fiが接続しにくかった。
Stayed 1 night in Sep 2025

4/10 Poor

tatsuya

Disliked: Amenities, property conditions & facilities
ビデオ映像がなかった レンジの数少ない
Stayed 2 nights in Sep 2025

6/10 Okay

Rieko

小綺麗。 掃除も行き届いていたと思う。
Stayed 1 night in Sep 2025

10/10 Excellent

TOMOE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ルームキーをフロントに預けるタイプのホテルでした。スタッフさんもみんな親切でしたし、何よりバス停が目の前にあったので目的地までの移動がとてもスムーズでした!福岡に行く時はまた是非宿泊したいです。
Stayed 1 night in Aug 2025

8/10 Good

Hiroaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅近で、価格の割には綺麗。大変満足。
Stayed 2 nights in Sep 2025