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"The staff really friendly. Excellent "

"Very organized. Super neat style and unique qualities to it. The onsen/spa was about a 2min walk away, but they were prepared to let you borrow their tote bag and yukata sweater, and sandals. They provided socks, razor, toothbrush with toothpaste, etc. You can borrow a pitcher and fill it with water at your convenience at their side entrance for hotel guest. Breakfast was provided for free, not a plentiful variety or sum, but enough to get you satisfied, as well as a free drink. Very good coffee served. Strong but easy on the taste buds. The onsen/spa made my day each time. Was very exhausted at the end of my excursions, so it really helped get me relaxed. 😌 Super grateful to the workers, very patient and spoke enough English to carry a simple conversation. Otherwise, I used Google translate to communicate if I couldn’t say it the way I needed to. Would definitely return and recommend to anybody else visiting Fukuyama. "

"Great staff. Room is great. As it was a return stay from few days earlier, they had helped to have my deposited luggage ready in my room."

"The amenities are fantastic, hot springs, open air bath and sauna were well maintained and great, breakfast buffet service was good. Would come back again."

"Basement hot tub/sauna was a great amenity. Very walkable to city’s Bikran Historical District. Easy access to train station & wonderful nearby market."

"The breakfast was ok. There was a good variety of food. "

"Breakfast was nice easy to get to from station. Excellent view from my room. Staff were fantastic. "

"View of castle and shinkansen from our window. Train noise might upset some people, but we didn't mind."

"Room is clean and new. Love the view with Shinkanen and part of the castle. Friendly and helpful staff. Close the station. The only downside is the relatively old design of the lobby"