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"Room was very clean. Bus shuttle was great for going to the airport"

"The room was a great size, the kids loved the complimentary drinks and snack area. We loved how close it was to the train station and that it had a free shuttle bus to Disney."

"The service I received at the reception, restaurants, and other areas was excellent. Hotel Okura's quality shone everywhere. "

"Great hotel, stayed in a happy magic room, it was magical. However make sure your a Hilton honours member first, otherwise they make you go to a different breakfast restaurant and wait in a long line, I didn’t have my husband with me going down one morning and I waited in line with a baby and kid for 20 minutes then left when my husband came down late and was already seated in the other restaurant, because he is a Hilton honours member. They’re kind of rude like that. Otherwise great stay. "

"Excellent experience! Staff were amazing, room was spotless, room service was exceptional, amenities were outstanding! Highly recommended! Will definitely stay here again! "

"the airport shuttle was perfect. professional and organized. the staff in the hotel made sure no time was wasted in boarding. they took care of check out. without delay. very impressive. "

"Clean and good shuffle to and from airport"

"Staff was wonderful. Loved Kaiseki dinner at Soh. Onsen was lovely and refreshing."

"Clean rooms and very helpful and friendly staff"