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"The room was spacious and the bathroom was really nice. Cafe on site made amazing coffees."

"Great stay at a peaceful and quiet hotel!"

"Helpful staff stored our luggage until checkin. Buffet breakfast had many choices (including very fresh sushi and local Hokkaido specialties). Rooms and onsen were very clean. "

"The staff at Fenix is fantastic.super helpful,first rate service attitude. Nice zen looking hotel."

"Great Japanese breakfast "

"book 2 room to stay one night. we were very please with this hotel service."

"Peaceful, beautiful scenery and homely. The hosts were friendly and helpful to share about transport and food options, and answered my questions when I had difficulty navigating Furano (my first time in Hokkaido). As a solo traveler without a car, I am grateful that they picked me up on my first day and sent me to the bus stop on my last day. House is very comfortable and spacious. Thanks Penguin and Jane for being such great hosts!"

"Nice 2 bedroom apartment with 2 bathrooms. Has a 2 in 1 washer and dryer. Summer lots of parking lots so no worries about shortage. "

"It was amazing. Room was big enough to store 2 luggages. Toilet clean and smell good. Only thing is the parking: first come first serve basis. If you’re late, you might not be able to get a parking and had to park further up which imo its far. "