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"Sadly we were only able to stay 1 or the 2 nights we reserved at Mustard Hotel due to a flight issue. However, yesterday when we checked in everything was still arranged and ready for our arrival. The staff were amazingly kind, friendly, and courteous to us. They were even kind enough to upgrade our room to a large balcony room and gave us some breakfast tickets as well. What a lovely gesture! The room itself was very nice and spacious (from what we understand rooms can be small in Tokyo). We didn’t feel cramped or like the room was too small. Beds were very comfortable and the duvets were soft. The aircon worked perfectly and the shower was piping hot with tons of water pressure. Lastly, location of the hotel. I was a little worried it was too out of the way. But, the hotel ended up being about a 10 minute walk from many late night restaurants. All in all, what a lovely stay, too bad it was only one for 1 night. But between the lovely staff and the cool laid back vibe the hotel offers, we’ll definitely be back! "

"Staff were very helpful. Room was very small but clean. Train station is about 2 minutes walk. Convenience stores, restaurants nearby. Would definitely stay here again on my next vacation."

"Great place if you don’t need to be right in the heart of Shibuya. It is in a lovely area and it is close enough for us. The room was great because we got four futons so my kids and I could all fit. Each with our own bed. It was nothing fancy and doesn’t have all the amenities that most Japanese hotels have but the staff were amazing and very helpful. And like I said, it was a really lovely neighborhood. If I was going to live near Shibuya, this would probably be where I would stay. It was a bit under the way for all of the action, but it was quiet so that was good. I would definitely stay there again."

"The breakfast at this hotel was wonderful. The rooms were very clean and the staff was hospitable. I will definitely be staying here again."

"Clean. Cute little windows across from each other looking down on restaurant and escalators. Environmentally conscientious. "

"Yes"

"2nd time staying in a hostel so comparing it to the past and mostly because of cleanliness. It’s a basic hostel. It wasn’t dirty, but definitely the room needed a sweeping and checking linens for left over hairs from previous guests. They seemed clean, just needs maybe a lint roll. It worked for one night. "

"Clean and comfortable. Excellent customer service. I will stay there again when I’m back."

"The breakfast team are wonderful, the food is great lovely time."