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"The staff at My Hill Eco Lodge made a 1-week work trip a delight. The rooms are large and simply but perfectly outfitted. The restaurant servers could not have been sweeter or more helpful. (Portions are big! Request Rwandan food if you're curious, especially the local amaranth greens.) The only note: It is indeed on a hill, so not for the faint of heart — or heavy packers."

"Great time! The sausage at breakfast was phenomenal!"

"Very clean room and resort. The food and hospitality was great!"

"We enjoyed our two nights pre-Christmas !! "

"Five Volcanoes went above and beyond to make my stay enjoyable. The staff is super friendly, and the food was fantastic. I couldn’t recommend it higher to anyone in the area to experience the amazing natural sites in the area. "

"The staff was the best part. They were so accommodating and friendly. The garden was also beautiful and the food was amazing. Highly recommend. "

"Amazing service, charming rooms, fantastic food. I went there after a gorilla trek and before hiking up Bisoke and they were fantastic. They helped arrange transport as well. Will absolutely be staying here again if I'm back in Musanze."

"I loved this place so much. Staff especially is just so kind and amazing! Everyone who works there deserves a raise. Beautiful hotel, clean and massive rooms, and Pacific helped me arrange transportation which was super helpful. Definitely staying here again if I ever visit. Thank you! "

"This property is falsely advertised. The location listed on Expedia is not accurate, and when I arrived, it was nowhere near where it was supposed to be. I was forced to book another hotel last-minute. That alone would have been manageable, but the real issue is that the property provided no way to resolve the situation. They never answered their phone, ignored messages, and even when Expedia tried to reach them directly, there was no response. As a result, I was unable to cancel and lost over $1,300. Travelers should be aware that this listing is misleading and the property is unresponsive."