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The hotel staff was wonderful to us. We needed to find a taxi to Kemi for an afternoon flight, and they searched extensively till they found us one. We were dropped at the airport in time to make the flight to Helsinki.

Clean room, nicely located close to the city, reccomend

Nice facility close to train station

The igloo was great. It didn't have a real bathroom, but the baths and toilets at the lodge were great, clean and warm. Staff were very friendly and helpful.

I didn’t like the fact that I had to pay for sauna and steam room You can not swim in the pool You don’t have jacuzzi This was ridiculous. Instead of paying 40$ which is a ripoff you get discount 20% So I paid 32$ I stayed 5N , and you don’t have any entertainment, everything is over 30$, even a Cesar salad is 29$, dessert is 15$, taxi to and from airport is 40$ for 3 km.

I've been to 35 countries and the trip to the Ice Hotel is one of the most memorable.

clean room as described

This place was like going back in time, we loved the character of the rooms and enjoyed our host Hanna who spent precious time showing us around and educating me on the history of the rooms and hand made items. Would definitely stay their again.

A little confusing to find the property, but once we did it was fun. Very cozy little apartment with access to sauna, full kitchen, and free laundry machines in the main house. Price was the best I could find in the area.