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"Amazing hotel that is located steps away from Lotte World Mall (Avenue L, Lotte World and the Number 2 and 8 subway lines). Breakfast has a large variety of options, including both Korean and Western food. The Residence has a microwave, stove top and washer/dryer combo unit. Rooms are very large and our King bed unit had 1.5 baths. Staff is very friendly and helpful and a French team is visible throughout the hotel. My two areas for improvement would be 1. the wait for breakfast (3 seating times seemed to be pretty full, but especially the later times). One morning, there were no seats, so they moved us up to the 32nd floor lounge (smaller, but still a great selection). 2. The elevators are always full (especially around checkout time). If you need to go from the 1st floor to the room, there are always 2 elevators you need to take. I understand security concerns, but it can lead to long waits. We had a room in the hotel for our kids and we stayed in the residence, so different elevators to go up to our room."

"Great hotel for families, their pool is different from other Korean Hotels where adults mostly swim laps. They actually have a kid friendly dedicated pool. Mall located below hotel with different places to eat. few kids places to visit play and spend time. Also a 24/7 convenience store which when closed, you need a korean check card (debit card) to access the store scan items yourself and pay."

"It was clean and quiet "

"Best"

"the hotel was spotless front desk staff very friendly lots of good restaurants walking distance from the hotel"

"Lots of attention to details. Staff were very caring."

"Slightly older property but well maintained and clean. Ended up booking amother night here because we wanted to stay until EverLand closed. Shuttle is small but we were able to get spots on it for the next day. It runs from 930 - 2000. We took a taxi back to the hotel from EverLand since we stayed past 2000. Staff is very nice and helpful! There is a hill that u need to walk up to get Building A and B. B is further back. There was an English speaking staff member."

"Beautiful gardens and a lovely hotel. Nice breakfast buffet."

"First room not the cleanest, a/c didn’t work. Surprised no shower curtain or door. Had to get extra towels everyday. The breakfast lady was very good and professional. Desk staff overall was good"