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"😢"

"As always with VIK, everything was exceptional — effortlessly so. From the moment we arrived, the service was outstanding. We received complimentary upgrades, our room was ready well before the official check-in time, and the concierge assisted with all reservations, recommendations, and daily plans. The personalized attention to every detail is exactly what makes VIK stand out. Highly recommended, just like all of their properties."

"Play Vik has the perfect location and the architecture is really spectacular in this particular setting. However, the hotel really needs lots of TLC. It is looking VERY tired. Outdoor and indoor sofas need to be re-uphostered and or cleaned. Screens need to be changed. The plaster from our sink was broken. The corner of the vanity was damaged by water and the veneer peeling … Need i say more? (I have take photos). No bathrobes in the room which is too sparsely furnished. Chair in our room needs to be cleaned or re-upholstered too. No coffee machines are provided in the room although we did ask for one and they did provide one for us in the end as breakfast starts at 8:00am! We were very few guests at the hotel but staff was not particularly attentive. Food was okay. Compared to other international hotels of the same category it failed to meet epectations in both service and property. "

"Very good value for money in an expensive area. "

"Nice hotel Pros: beach access, breakfast, massage by Naile Cons: no accessibility, no sound proofing, rusty bike rentals"

"My husband and I wrapped up our vacation in La Barra, and Kala Hotel was absolutely perfect. It was within walking distance to the beach, offering the perfect spot to unwind. The breakfast was delicious, and we were well taken care of by the pool with refreshing wine and snacks. We also took their bikes to ride to José Ignacio, though in the heat, it wasn’t the most comfortable choice. Still, a memorable trip! Highly recommend!"

"Very poorly maintained hotel. General smell of mildew. Cleanliness in public areas was awful. No attention to detail such as refinishing the bathroom wall where a plumbing connection had been changed. I had a completely broken closet door in my room and a constantly leaking hair conditioner dispenser in the shower, creating a slimy puddle. The water for the Jacuzzi was a little more than warm but not hot. Breakfast isn't served until 9:00 and the in-room coffee is instant. Would not reccomend."

"Nice private room, laundry on site, and fun ping pong!"

"Todo perfecto !! Muy lindo "