Gatão Vacations

"Unfortunately, when we arrived at the property, we got the information that it was overbooked and that they did not have a room available for us, I made the reservation 30 min. before arrival. The receptionist's approach to the issue was not very nice, no apology and that I should have checked my messages, so it was my fault that I went to the hotel to check-in (?!). He reallocated us to a sister property with a lower star rating (Hotel do Paço by Vima Hotels) nearby which by the way was not...

"Close enough to the main attractions. about a 10 minute drive."

"Such a cute hotel, perfect for kids! And in the best area. Loved it!"

"Excellent"

"Clean places, but we did not get a kettle to drink hot things, park not problem,in wekend for free, but other days after 19:00 free till 9:00, staff helpful ve cleaning persons do not know english, i advice hotel"

"Marco and Joana were extremely helpful and efficient. Although we never actually met them in person, we could feel that they were genuine in their desire to make our stay the best it could be"

"Stay away from this hotel!!!!!! Room full of mold / rusty bathtub / door which cannot lock / disrespectful management staff"

"Joao was really helpful, lots of nearby places, can walk and get an atmosphere easily, breakfast place opposite, great stay"