كابينة كاملة

Heavenly Hideaway - Gatlinburg Chalet with Hot Tub & Pool Table!

معرض صور Heavenly Hideaway - Gatlinburg Chalet with Hot Tub & Pool Table!

حمام سباحة
المنشأة من الخارج
ثلاجة، ميكروويف، فرن، موقد طهي مسطح
ثلاجة، ميكروويف، فرن، موقد طهي مسطح
مغطس سبا خارجي

التقييمات

7.2 من 10
جيد

كابينة كاملة

2 من غرف النوم2 من الحماماتتسع 6125 متر مربع

وسائل راحة رائجة

  • يتوفر موقف سيارات
  • (فندق) يسمح باصطحاب الحيوانات الأليفة
  • مجفف ملابس
  • مغطس ساخن
  • غسّالة ملابس
  • مدفأة

نبذة عن هذه المنشأة

المكان بالكامل

ستكون الكابينة بأكملها لك وسيمكنك مشاركتها مع النزلاء الآخرين القادمين برفقتك فقط.

Heavenly Hideaway - Gatlinburg Chalet with Hot Tub & Pool Table!

Your serene retreat nestled in the heart of Gatlinburg, offering comfort and convenience!

This delightful cabin promises a truly peaceful Smoky Mountain escape, perfectly blending comfort, convenience, and relaxation for an unforgettable getaway.

**STAY DETAILS**
Angel's Roost is thoughtfully designed to provide a comfortable and inviting atmosphere, making it an ideal home base for your adventures and accommodating up to 6 guests with ease.
- Sleeps 6 guests
- 2 bedrooms
- 2 full bathrooms

**INTERIOR FEATURES**
- 2 Bedrooms: Comfortable and inviting for a restful stay.
- 2 Full Bathrooms: Conveniently located for all guests.
- Spacious Living Area: Features a pool table for friendly competition, Satellite TV, and a DVD player for entertainment.
- Open-Concept Design: Creates a cohesive and inviting living space.
- Fully Equipped Kitchen: Ready for all your meal preparation needs.
- Laundry Room: Provides added convenience for longer stays.
- Complimentary Wi-Fi: Stay connected throughout your visit.

**OUTDOOR AMENITIES**
- Private Balcony: Enjoy the fresh mountain air and scenic views.
- Outdoor Deck: Offers additional space for relaxation with scenic views.
- Hot Tub: Relax and unwind under the stars.
- Charcoal Grill: Perfect for delightful al fresco dining.

**LOCATION HIGHLIGHTS**
- Prime Gatlinburg Location: Nestled in the picturesque Chalet Village, Gatlinburg, Tennessee.
- Easy Access: Just three miles from Downtown Gatlinburg, offering convenient access to attractions and beyond.
- Resort Amenities: Enjoy access to the Chalet Village Clubhouse seasonal pool.
- Seasonal Mountain View: Provides a tranquil backdrop for your getaway.

**IMPORTANT DETAILS**
- Pet-friendly property: Welcomes up to two dogs of any size. A non-refundable fee applies ($75 per pet for pets under 40lbs; $100 per pet for pets above 40lbs). Pets must be crated if left unattended.
- Parking for 2 vehicles.
- No trailer parking.
- Primary renter must be 21 years of age or older and present at the property throughout the entire rental period.
- No parties or events allowed.

**THE ANGEL'S ROOST EXPERIENCE**
Angel's Roost offers a truly peaceful Smoky Mountain escape, perfectly blending comfort, convenience, and relaxation. You'll love the spacious open-concept living area, designed for seamless gathering and featuring a pool table for some friendly competition, ensuring entertainment for everyone. Unwind in the inviting hot tub after a day of exploration, or simply take in the fresh mountain air and scenic views from the private deck and balcony.

Inside, the two comfortable bedrooms and two full bathrooms provide ample space for a restful stay, ensuring convenience for all guests. The fully equipped kitchen is ready for all your meal preparation needs, allowing for easy home-cooked meals. With Satellite TV, a DVD player, and complimentary Wi-Fi, you can stay connected and entertained throughout your visit, making Angel's Roost a truly comfortable home away from home.

The cabin's prime location in Chalet Village means you're just three miles from Downtown Gatlinburg, providing effortless access to all the area's exciting attractions and outdoor adventures, including the Great Smoky Mountains National Park. Plus, you'll have access to the Chalet Village Clubhouse seasonal pool for extra fun during warmer months. With its seasonal mountain views providing a tranquil backdrop, Angel's Roost truly provides a memorable and rejuvenating getaway in the heart of the Smokies.

مدير المنشأة

Aunt Bugs Cabin Rentals

اللغات

اللغة الإنجليزية، اللغة الإسبانية

إضافة التواريخ لمعرفة الأسعار

وسائل الراحة في المنشأة

التزلج

  • مغلق للتزلج

حمام سباحة/سبا

  • حمام سباحة مشترك
  • مغطس ساخن

الاتصال بالإنترنت

  • متوفر في الكابينة: خدمة واي فاي مجانية

موقف السيارات والنقل

  • خدمة ركن السيارات داخل المنشأة

مطبخ

  • أدوات وتجهيزات طهي وأوانٍ للمائدة
  • ثلاجة
  • غسالة أطباق
  • فرن
  • ماكينة صنع القهوة/الشاي
  • محمصة خبز
  • موقد مسطح
  • ميكروويف

غرف النوم

  • 2 من غرف النوم
  • أريكة تتحول إلى سرير
  • تتوفر ملاءات أسرّة

الحمام

  • تتوفر المناشف
  • حمامان 2
  • حوض استحمام أو دش

غرف معيشة

  • غرفة معيشة
  • مدفأة
  • منطقة تناول طعام منفصلة

الترفيه

  • تلفزيون ذا قنوات بث مدفوعة الاشتراك/فضائية
  • مشغل DVD

المناطق الخارجية

  • ساحة خارجية
  • شواية فحم

خدمة غسيل الملابس

  • غسالة ملابس
  • مرافق غسيل الملابس

وسائل راحة

  • تدفئة
  • مكيّف هواء

الحيوانات الأليفة

  • مسموح باصطحاب الحيوانات الأليفة
  • نرحب باصطحاب الكلاب فقط
  • ما يصل إلى 23 كيلوجرامًا لكل حيوان أليف

الملاءمة/تجهيزات ذوي الاحتياجات الخاصة

  • ممنوع التدخين داخل المنشأة الفندقية

المعالم البارزة في الموقع

  • على الجبال
  • قرب مركز تسوق تابع لشركة واحدة

أنشطة متوفرة

  • التنس
  • طاولة بلياردو
  • لعبة الجولف
  • متنزه الألعاب المائية
  • القيام بجولات سياحية لمصانع المشروب بالجوار
  • أماكن للسباحة بالجوار
  • حديقة ترفيهية بالجوار
  • رحلات لصيد الأسماك بالجوار
  • ساحة لتسلق الجبال بالجوار
  • ساحة لركوب الخيل بالجوار
  • ساحة لركوب الدراجات في الأماكن الوعرة بالجوار
  • ساحة لركوب عوامات التزلج بالجوار
  • ساحة للتزلج على الجليد بالجوار
  • ساحة للصيد بالجوار
  • ساحة للعب الجولف بالجوار
  • ساحة لممارسة التجديف النهري بالجوار
  • ساحة مراقبة الطيور بالجوار
  • مسارات مشي/دراجات بالجوار

سمات الأمان

  • كاشف لغاز أول أكسيد الكربون (لقد أشار المُضيف إلى وجود كاشف لغاز أول أكسيد الكربون في المنشأة الفندقية)
  • كاشف الدخان (لقد أشار المُضيف إلى وجود كاشف للدخان في المنشأة الفندقية)
  • طفّاية حريق
  • قفل أمان

عام

  • حجم الوحدة: 125 مترًا مربعًا

المنشآت الفندقية المشابهة

السياسات

تسجيل الوصول

يبدأ وقت تسجيل الوصول في 4:00 عصرًا
يتاح تسجيل الوصول وتسجيل المغادرة عن بعد دون تلامس
الحد الأدنى للسن عند تسجيل الوصول: 21

تسجيل المغادرة

تسجيل المغادرة قبل 10 صباحاً

تعليمات خاصة لتسجيل الوصول

ستتلقى رسالةً عبر البريد الإلكتروني من المضيف تتضمّن تعليمات تسجيل الوصول وتسجيل المغادرة

الحيوانات الأليفة

يُسمَح بالحيوانات الأليفة
يُسمح باصطحاب حيوانات الخدمة دون الحاجة لدفع أي رسوم.
يُمكن اصطحاب الكلاب فقط
بحد أقصى 2 (ما يصل حتى 50 كيلو جرامًا لكل حيوان أليف)
للمزيد من المعلومات، يُرجى التواصل مع المنشأة الفندقية على الرقم الوارد في تأكيد الحجز وذلك فيما يتعلق بتطبيق قيود.

الأطفال والأسرّة الإضافية

يمكن استضافة الأطفال بكل ترحاب.

الفعاليات

No events allowed

التدخين

Smoking is not permitted

معلومات مهمة

أمور يتعين عليك معرفتها

قد يتم تطبيق رسوم على إقامة شخص إضافي، وتختلف تلك الرسوم تبعًا لسياسة المنشأة
عند تسجيل الوصول، يلزَم تقديم بطاقة هوية شخصية صادرة عن جهة حكوميّة، بالإضافة إلى بطاقة ائتمان أو بطاقة سحب مباشر أو مبلغ تأمين نقدي لتغطية التكاليف النثرية
تخضع الطلبات الخاصة لمدى التوفر وقت تسجيل الوصول، وقد تستلزم سداد رسوم إضافية، ولا يمكن ضمان تلبية الطلبات الخاصة.
تُحظَر إقامة أي حفلات أو فعاليات جماعية في موقع المنشأة
أشار المضيف إلى وجود كاشف لأول أكسيد الكربون في المنشأة الفندقية
أشار المضيف إلى وجود كاشف دخان في المنشأة الفندقية
تشمل ميزات الأمن والسلامة في هذه المنشأة الفندقية طفّاية حريق وقفل أمان
يدير هذه المنشأة الفندقية شريكنا، Vrbo. ستتلقى رسالة بريد إلكتروني من موقع Vrbo بها رابط إلى حساب على Vrbo، حيث يمكنك تغيير حجزك أو إلغائه.

تشتهر المنشأة أيضًا باسم:

Charming 2 Bedroom Gatlinburg Chalet Table Internet Access Cabin
Charming 2 Bedroom Gatlinburg Chalet Table Internet Access
Charming 2 Bedroom Gatlinburg Chalet Table Internet Access Cabin
Charming 2 Bedroom Gatlinburg Chalet Table Internet Access Cabin
Charming 2 Bedroom Gatlinburg Chalet Table Internet Access
1660-69431

نبذة عن الحيّ

الخريطة
Gatlinburg, TN

الأماكن المجاورة

  • متنزه أوبير جاتلينبرج الترفيهي ومنتجع التزلج - 4 من الدقائق بالسيارة - 2.7 كم
  • مركز مؤتمرات جاتلينبرج - 4 من الدقائق بالسيارة - 2.7 كم
  • سكايبارك - 4 من الدقائق بالسيارة - 3.0 كم
  • مربى ريبلي للسموكيس - 5 من الدقائق بالسيارة - 3.4 كم
  • حديقة أناكيستا الترفيهية - 5 من الدقائق بالسيارة - 3.4 كم

التنقّل في المنطقة

  • FOR LOC IMPORT

مطاعم

  • ‏Ole Smoky Distillery - ‬8 من الدقائق بالسيارة
  • ‏Sugarlands Distilling Co. - ‬8 من الدقائق بالسيارة
  • ‏Loco Burro Fresh Mex Cantina - ‬9 من الدقائق بالسيارة
  • ‏Puckers Sports Bar - ‬9 من الدقائق بالسيارة
  • ‏Smith & Son Corner Kitchen - ‬8 من الدقائق بالسيارة

أسئلة متكررة

هل Heavenly Hideaway - Gatlinburg Chalet with Hot Tub & Pool Table! مناسبة لاصطحاب الحيوانات الأليفة؟

نعم، تسمح هذه المنشأة الفندقية باصطحاب الكلاب (بحد أقصى 2 إجمالًا) بحد أقصى للوزن يصل حتى 50 كيلو جرامًا لكل حيوان أليف.

ما وقت تسجيل الوصول في Heavenly Hideaway - Gatlinburg Chalet with Hot Tub & Pool Table!؟

يبدأ تسجيل الوصول في 4:00 عصرًا.

ما وقت تسجيل المغادرة في Heavenly Hideaway - Gatlinburg Chalet with Hot Tub & Pool Table!؟

وقت تسجيل المغادرة في 10 صباحاً.

أين تقع منشأة Heavenly Hideaway - Gatlinburg Chalet with Hot Tub & Pool Table!؟

توجد هذه الكابينة في شاليه فيليدج، على بُعد ٢٫٩ من الأميال (٤٫٦ كم) من متنزه أوبير جاتلينبرج الترفيهي ومنتجع التزلج و6 أميال (10 كم) من حديقة جبال غريت سموكي الوطنية ومربى ريبلي للسموكيس.حديقة أناكيستا الترفيهية وGatlinburg Scenic Overlook أيضًا على بُعد 6 أميال (10 كم).

تقييمات ⁦Heavenly Hideaway - Gatlinburg Chalet with Hot Tub & Pool Table!⁩

التقييمات

7.2

جيد

درجة التصنيف 10 - ممتاز. 30 من أصل 86 من تقييمات النزلاء
درجة التصنيف 8 - جيد. 20 من أصل 86 من تقييمات النزلاء
درجة التصنيف 6 - مقبول. 16 من أصل 86 من تقييمات النزلاء
درجة التصنيف 4 - سيّئ. 8 من أصل 86 من تقييمات النزلاء
درجة التصنيف 2 - سيّئ للغاية. 12 من أصل 86 من تقييمات النزلاء

6.0/10

النظافة

6.0/10

وسائل الراحة

8.0/10

حالة المنشأة ومرافقها

التقييمات

8/10 جيد

Homeland H.

عناصر لم تنل الإعجاب: النظافة
The veiw is very nice and lots of bears
أقام 5 ليالٍ في شهر مايو عام 2025

8/10 جيد

Lori C.

أقام 5 ليالٍ في شهر مايو عام 2025

10/10 ممتاز

Ami M.

عناصر نالت الإعجاب: النظافة

very nice

The host was super nice and the house was very clean and spacious. Everything i expected and it’s so close to everything .
أقام ليلتين (2) في شهر مايو عام 2025

8/10 جيد

Leslie K.

عناصر نالت الإعجاب: النظافة

Great location, cute quirky accommodations

We chose this property for its affordability and proximity and accessibility to Ober, downtown Gatlinburg and the Great Smoky Mountains.This property had all the necessary functionality of mountain cabin. It does have its quirks and I was glad we had an all wheel drive vehicle.
أقام 3 ليالٍ في شهر مارس عام 2025

10/10 ممتاز

Yoselin M.

أقام ليلتين (2) في شهر فبراير عام 2025

6/10 مقبول

Sherri K.

عناصر لم تنل الإعجاب: النظافة

Nah.

The property was OK but dirty all around. Not well taken care of overall. Called the office but they didn’t seem too worried about it. The driveway is a killer! The hot tub smelled moldy. Other than that the view was great, the fireplace was great. The WiFi worked good.
أقام 3 ليالٍ في شهر فبراير عام 2025

8/10 جيد

Tiaeishia B.

عناصر نالت الإعجاب: النظافة

Birthday

I book the cabin for my birthday and bring along my kids overall the stay was good on the last day the 2 bathroom toilet flooded the bathroom but other then that I’ll give a 10/10
أقام 3 ليالٍ في شهر فبراير عام 2025

2/10 سيّئ للغاية

Dustin M.

عناصر لم تنل الإعجاب: النظافة

Wouldn’t recommend

Great location but cleanliness could be much better and infested in lady bugs in the bedrooms & was told it’s seasonal & there’s nothing they can do about it. Definitely just an older cabin, & not what you’d expect for the price.
أقام 4 ليالٍ في شهر ديسمبر عام 2024

2/10 سيّئ للغاية

Nicole B.

عناصر لم تنل الإعجاب: النظافة

Dont let the pictures fool you

Positive: view was nice. Accommodating with my dogs (over the 40lb limit that I didn't see until after booking)Neg: very steep driveway. Don't expect to be able to turn around at the top without someone helping or feeling like you are about to drive off the cliff esp if there are visitors at neighboring cabinNeighboring cabin: not only do they have a clear view of your balcony and hot tub area from their balcony, but there is a camera with a very bright light pointing directly at the hot tub area from that cabinprivacy nonexistent. Cabin is dated and poorly maintained. Air vents are falling out of walls, carpet stained, water damage in bathrooms, unfinished spackled holes. Sprayer on the kitchen sink gets stuck, which I didn't learn until turning the faucet on and being showered with cold water. Debris on the stairs. Bathroom drawers were littered with hair. The range had grease caked on it. The stove had non-working burners. Cob webs hanging from the fans/light fixtures and even inside the cabinets. Both the dishwasher and dryer make an ear piercing high pitched noise. The pool table had a broken bumper. Going back and reading more reviews, this appears to have been an issue for at least 6 months. 330 a night not worth it. Word limit for review or it would flow better with more detail.
أقام 5 ليالٍ في شهر ديسمبر عام 2024

2/10 سيّئ للغاية

Theresa B.

عناصر لم تنل الإعجاب: النظافة

Very disappointing

The chalet was dirty! We did not leave a tip for the cleaning people because it was obvious they don't clean. We're curious as to what our Housekeeping Fee was for. The floors were so dirty that the bottoms of our socks were very discolored after walking around without shoes. Cob webs were in both bathrooms. The whole house had a very foul odor. After seeing a live mouse in the kitchen, we believe the odor was from a dead mouse somewhere within. Also, the outlet in that is on the other side of the laundry did not work. We tried multiple things but could not get it to work so we just used the bedroom outlet closest to the bathroom door. The pool table is broken on one end and there is only one cue stick. All of the issues I have mentioned have been listed in other reviews and nothing has been done about them. Obviously the complaints are not important to the owners. In addition, with it being December, it would have been nice to have had some hint of Christmas decor since that was our main reason for going this time of year. It was just very disappointing and we will not be staying at this rental nor any others from Aunt Bugs for fear they may all have the same issues.
أقام ليلتين (2) في شهر ديسمبر عام 2024

8/10 جيد

Paul M.

عناصر نالت الإعجاب: النظافة

Nice place

Excellent facilities — however, not stocked well with utensils (only four forks) and you need to bring your own dish soap. There is some trash outside near the porch (glass bottles, cigarette butts, etc.) Nice location but be aware you are going up some steep hills at times. A nice place for a good place for a fair price but could use some TLC.
أقام ليلتين (2) في شهر يونيو عام 2024

6/10 مقبول

leila G.

عناصر نالت الإعجاب: النظافة

If you are up to drive a very steep scary drive way then this place is for you.

Every thing was good except the mattress was not very comfortable.
أقام 7 ليالٍ في شهر مايو عام 2024

10/10 ممتاز

Jayne H.

عناصر نالت الإعجاب: النظافة

Pap’s Gig in Gatlinburg

Pap had a gig at Ole Red on a Friday and Saturday night. The family needed a place that was close by and convenient for our stay. This place checked all the boxes.
أقام ليلتين (2) في شهر مارس عام 2024

8/10 جيد

Aaron L.

عناصر نالت الإعجاب: النظافة

Great view

This cabin offered a great view, although the cabin itself was not as nice as the pictures led you to believe.
أقام 4 ليالٍ في شهر مارس عام 2024

10/10 ممتاز

Twila S.

عناصر نالت الإعجاب: النظافة

Gatlinburg

Great for family
أقام 3 ليالٍ في شهر ديسمبر عام 2023

6/10 مقبول

Melanie K.

Could use a deep clean

Nice place, ceiling fans and woodwork pretty dirty. Cigarette butts all over drive in front. Nice breeze and view.
أقام 7 ليالٍ في شهر يوليو عام 2023

8/10 جيد

Kaye

مسافر برفقة عائلة وأطفال صغار, مسافر برفقة حيوانات أليفة
عناصر نالت الإعجاب: ⁦النظافة⁩ و⁦حالة المنشأة ومرافقها⁩
I like that they had a pool table, but the table was broken on one side and the pool sticks did not have tips. The hot tub was nice but it did have an odor about it. Like dirty feet or soured. The kitchen was fairly well stocked with nice pots and pans, but there was only one dish towel and there were not any pot holders. Taking hot pans out of the oven with one dish towel was not very easy. The drive up was very steep. There wasn't really a yard for the dogs. A small bear visited us right up to the porch table. It was cute. I did not know until later that they have been known to open the door and come in. There were dog pee stains on the lower part of the box springs on one of the beds. The bedrooms and bathrooms were upstairs, which was ok, just hard on our old knees. We made the best of our stay and enjoyed ourselves. I love the washer and dryer! I came home with clean laundry!
أقام 6 ليالٍ في شهر يوليو عام 2023

6/10 مقبول

Lisa P.

عناصر لم تنل الإعجاب: النظافة

Angel’s Roost was filthy

The house is nice with a pool table and hot tub. However, the floors and kitchen chairs are filthy. I can deal with a lot of things, but living in other people’s filth is one thing I cannot deal with. If they would clean the place up, I would have wanted to stay again. Also, the drive way is difficult to get up.
أقام 5 ليالٍ في شهر يونيو عام 2020

8/10 جيد

Anthony T.، Fisherville

Location was pleasant and plenty of room for 4 - 6 might be a crowd. Both Bath Rooms are up stairs.

Nice place but difficult to get to so bring everything you need once you get there or go back as a ride to town is about 15 to 20 minutes.
أقام 4 ليالٍ في شهر مايو عام 2020

2/10 سيّئ للغاية

Terra C.

عناصر لم تنل الإعجاب: النظافة

Old,broken down and dirty

Very disappointed with my rental. It was dirty, lamps were broken, road to get to it was very rough and rutted out, one towel in one of the bathrooms, no toilet paper in one bathroom, bees everywhere, ants all over the decks, pool table was in horrible shape, pool sticks had no ends...part of the reason we rented this cabin. The a/c hardly worked upstairs. Very hot while sleeping. Also very hard to turn around in driveway. We paid way too much for what we received. First time I’ve ever used Aunt Bugs and will be my last. Unfortunate because we come every month or so!!
أقام ليلتين (2) في شهر مايو عام 2020

6/10 مقبول

peter v s.

Sketchy Roads

The house was located on one of the best views over Gatlinburg, however the roads leading in to the are were very narrow and extremely steep to get to the house. If someone is an inexperienced driver or elderly it would be very dangerous for them to attempt to get to the location. The house was not the cleanest but was tolerable. Awesome sunrise view from the balconies.
أقام 3 ليالٍ في شهر مارس عام 2020

6/10 مقبول

Jauwanna R.، Charlotte, North Carolina

عناصر لم تنل الإعجاب: النظافة

First Time Visit to the Area/ Late Birthday Getaway

This was the exact place we chose to rent for the weekend. However there were more then a few things that needed to addressed. The property wasn't cleaned thoroughly there was alot of dust,trash on the floor, inside the pullout bed, the freezer wasnt clean. Upstairs there was trash still left in the trash cans and underneath both beds, fingernail or toe clippings on the night stand, one bathroom had hair in it, the other tub wasn't clean, spiderwebs throughout the property, the carpet had pet hair all over and the bathroom sink in one of the bathrooms had a slow draining problem.
أقام ليلتين (2) في شهر يناير عام 2020

8/10 جيد

Dawn P.

عناصر نالت الإعجاب: النظافة

Vaca

The house was nice. However there is a very steep driveway. My car was not able to go up it and we had to walk to the house.
أقام ليلتين (2) في شهر نوفمبر عام 2019

2/10 سيّئ للغاية

Nancy P.

عناصر لم تنل الإعجاب: النظافة

Horrible experience with Aunt Bug cabin Angel Roost.

Cabin was nasty in every aspect, from hot tub on porch to bedrooms and bathrooms. Bathrooms had hair in tubs/showers. Not just one or two several hairs all over the bathrooms. Didn’t appear that the showers and tubs had even been cleaned. Toothpaste and spit smeared on the mirrors. Bed linens were full of long black hair. None of us have long black hair mind you. Not ours. Appeared to be old blood stains on these same bed sheets. Kitchen was very dirty microwave had food particles in it, sink not even wiped out. Kitchen chairs were horrible. Base of chairs were covered in hair. Floors had not been moped or vacuumed and I don’t think the carpet has ever been cleaned. Lights out in stairwell leading to top floor. Dead bugs in window seals. Plastic clothes hanger hanging from curtains in bedroom. The thickest, blackest cobwebs I’ve seen in years if ever. Then there are the parts of the home that just need to be replaced. Carpet is nasty and needs to go but the large holes in the floor makes this a necessity. The busted broken door frames need to be replaced. The broken splintered banisters of the porch need to be replaced as well. And I can’t even explain how horrible the driveway is. Large holes in the steep incline and a recent fallen tree that had just been cut back to barley clear the road leaving lots of debri to navigate around. I posted a review on Aunt Bugs Cabin LLC please read before you book. I have rented thru VRBO before and been very satisfied. This was the worst experience and customer service I have ever encountered they offered nothing. I was even willing to not get money back. Asked to be given a credit to stay somewhere else at a later date. And was told that wasn’t an option. They did nothing for us. I had to put our bags back in the vehicle and make the long drive off the mountain and find a different place for me and my family to stay. I am going to file a complaint with BBB. Please know we are not a complaining family and I have never written a bad review. But this place really deserves it. As well as the customer service. If I could scream from a mountain top how awful the whole experience was I would. I would warn anyone I could to stay away from these thieves. That what they did stole money from my family.
أقام ليلتين (2) في شهر نوفمبر عام 2019

4/10 سيّئ

Judy T.

عناصر لم تنل الإعجاب: النظافة

Not exactly what we expected

We booked this cabin last minute and it was dog friendly which is what we were looking for. We didn’t expect it to be perfect but the floors were so dirty they turned our socks and feet black. The bathrooms were just ok clean and could use updating. The shower curtain was torn and the toilet paper holder and wastebasket were broken. The carpet throughout the upstairs is stained and worn out. The bedding and towels however were clean. I would suggest doing a deep cleaning and repairs and updating before renting this out again.
أقام ليلتين (2) في شهر أكتوبر عام 2019