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"We stayed for two nights to explore the city and use the train station 100 meters away to travel to Cinque Terra & take a boat tour to Porto Fino. This city has unbelievable food! The staff were amazing at recommending excellent restaurants and were very knowledgeable & friendly. A big thank you to Lorenzo and this colleagues. Great place!!"

"Very nice!"

"Very pleasant hotel in Genova. We took our aperitivo to the 7th floor to terrace for a spritz with a view. The room was spacious and calm."

"Convenient parking and location."

"Very comfortable stay. Breakfast was good."

"Excellent stay, staff us outstanding!!! Location was do convenient to the best of Genova! We will be back to stay here again soon. "

"The way Geneo was marketed and the reality are two completely different things. The area around the hotel is extremely dangerous and filthy. They advertise free parking and that is not true. We were nervous to be outside after dark. There is no way I would ever return."

"We arrived after midnight, tired and hungry the helpful person at the front desk let us know that if we wanted to go out (we absolutely did not) we might find a place open nearby or we could purchase the frozen meals from their freezer and they would heat them up for us we liked the look of the lasagna, the man brought it to our room along with drinks, plates and utensils. The room had everything we needed and check out wasn’t until 12 noon we really got some quality sleep during that time. I ran down right before breakfast closed to bring back some food to our room and all of it, was well cooked and delicious. The front desk called us a taxi and we headed for our Cruise. I would definitely return, for a longer break."

"I was very disappointed with my stay at this hotel. There was hardly any staff available, and no one was there to assist us properly. We even had to carry all our luggage upstairs ourselves, as there was no staff to help. The room was extremely dirty — especially the floor. It was so unclean that I had to ask for slippers just to be able to walk inside the room. Instead of bringing them to my room, I was told to go down to the reception and collect them myself. This is not the level of service I expect from a hotel of this standard. Very disappointing experience overall."