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"Very helpful front desk staff."

"We had a great time staying at Bristol Palace! Ivan in the bar is exceptional!! Fantastic personality & so much fun!! We will be back!"

"Really friendly and helpful staff who made us feel welcome. Beautiful room too. "

"Great location, close to acquarium. Stunning Junior Suite overlooking the harbor. Great breakfast "

"clean friendly staff"

"What a beautiful hotel and location. Center to everything and with a gorgeous view. I highly recommend it. If you stay here, I recommend for dinning option Mustafa restaurant right next to the hotel. "

"This review is for sister hotel next door at hotel Grand Savoia where we got upgraded. It’s great they let us check in early at 10 am coming from a cruise. A great 5 star hotel with nice reception desk and elegant lounge. Room was very nice clean and a good size except mattress was little soft. Train station and bus stops including bus for hop on hop off bus is just across."

"M"

"I loved this hotel. Perfectly situated above the plaza and train station and at the end of the street, full of restaurants and things to see and do and a great view and wonderful staff and convenient and clean and an excellent value for the money. I loved this hotel. I stay at three star hotels to five star hotels and this was the perfect hotel for the visit to Genoa Italy. "