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"Very lovely staff. We had an issue with the first room we were given and we were immediately given a replacement room free of charge. They work really hard to make you feel comfortable and cared for as a guest and it shows. The continental breakfast was perfect. Plenty of options considering the actual cost of the stay. Fresh waffles, cereal, oatmeal, biscuits and gravy, sausage, bacon, and fresh made to order omelets. Coffee, OJ and apple juice as well. Additionally the pet friendly policy is fabulous. Obviously some peoples pets aren’t well behaved. the flooring in those rooms should probably be changed so that if pets have accidents the waste doesn’t SEEP IN to the cracks of the floor panels. My dog had no accidents but someone else’s clearly did in the corner of the room by the bed and you could tell it had been cleaned but the floor absorbed it. That being said our room was sanitized and smelled as fresh as a pet friendly room probably can smell. The room had a decent air conditioner and comfy beds as well. 5/5 for the sleep experience for sure. Overall 4.5/5 stars. I think some things could be improved so it’s a generally more enjoyable experience but "

"Great location great staff clean and inviting. Wish I could find a place like this every night!"

"Was happy"

"Easy access, staff friendly, clean and fresh looking. Room very clean. "

"Overall a good experience, although for some reason I couldn’t get hot water only warm in the shower. Otherwise, it was well kept, friendly staff, clean with a good breakfast."

"The room was clean but the lobby and elevator were not. "

"Crystal is rude and unprofessional everyone else was very nice and welcoming "

"The room was huge but the base around the tube was dark and dirty..I only stayed one night and moved to another hotel because of the miss leading information on line about the distance to get to Langston University for my nieces event. I was told I would get a refund by on agent and then told that they was responsible for the refund that Expedia was because we booked through a third party.. Now Expedia says it’s the Holiday Express was responsible for the my refund.. I am wondering where is my refund because we had to travel an hour away and was told by the agent that the price we paid was to much and on top of it all the breakfast offer was horrible, locks on the doors broken bad choice!! I need my money back "

"Clean room"