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"Property parking was not convenient and instructions for.parking were not clear. Instructions for HVAC system and television were also difficult to discern and required staff assistance. Americans use ice in their drinks and it was NOT AVAILABLE. The bartender did not want to provide more than a cupfull. WE ARE USED TO ICE BUCKETS"

"CitizenM is excellent. The rooms are smaller but very well designed. The shower is great. The bed is very comfortable. I wish I had the same at home. The hotel is right next to the old city. Just walk up the stairs across the street to many views, shops and restaurants. We found the iPad to be too complicated, even tho we are both tech savvy. Needs an upgrade. Some things are easier without this “convenience” such as turning on lights manually and using a remote for the TV. We gave up on the iPad and streamed a movie from my phone. Generally a very inviting hotel with great staff and a good breakfast, including espresso or any coffee desired. Nice sitting areas on the ground floor make up for the smaller room. "

"Staffs are kind and helpful "

"Easy hotel for an overnight stay between legs of a journey. The room was clean and comfortable. We didn’t try the restaurant. The only negative was the inability of an Uber to drive up to the entrance, and our inability to give the driver any directions because of the lack of any hotel personnel at the front desk."

"Excellent. Easy check in, friendly staff. Nice room. Really close to centre of Geneva for restaurants and shops. And close to station (can see it from reception)"

"Great location 3 minutes walk to train station. Clean decent size rooms for Europe. Very quite. Price is reasonable for a big city"

"no staf at pratiq had to go to the other location across the way to register."

"Delicious breakfast, welcoming staff, great decor, so conveniently located. One of my towels was unfortunately a bit stained and the rooms are not that soundproof, but everything else was super!"

"Nice clean room. Good breakfast. Good value. Great location,"