Genoa Bay Vacations

"I was so pleasantly surprised by the room. I was expecting it to be comfortable but a little run down. It was certainly comfortable, but also modern and spotless. The location could not have been better and my expectations were surpassed in every way. Michael deserves a shout out for being a friendly, helpful, face. Highly recommended for great value and great stay."

"Nice staff, convenient place to stag in Duncan."

"This was a bait and switch in my opinion. The pictures and the reviews were decent. However the hotel was very dated but renovated for at least the last 30 years. Run down and in poor condition. Very loud the people upstairs we could hear every step they would take. The bed was in such a bad shape that it rolled me across the bed to the worn out spot all night. The floors baseboards counter tops and bathroom where all worn out It was a very poor experience"

"Checkin was very straightforward. Room was air conditioned, had a mini fridge and microwave, which were both useful. Smelled like cigarettes, especially in the bathroom. Floors were dirty, especially under the bed there was a lot of debris (mostly food) Overall a good room for what I needed but the cleanliness had room for improvement"

"This Retreat is absolutely amazing. Such a beautiful home in a beautiful part of the world. The owners go out of their way to make your stay the best ever and will provide you with all the comforts. Make Coles Bay your only choice when visiting in this area."

"The comp breakfast could go a wee bit later on weekends, we did not get the opportunity to use our vouchers. It would also be nice to see some recycling on site for cardboard/plastics and drink containers"