"Booked Jr. Suite, was supposed to include kitchenette but there was no sink to wash dishes except in bathroom, and no dish soap. Also, no closet or clothes rack for hanging clothes. Mattress was very comfortable, though, and having a balcony was nice. Have stayed at this property before and likely will again."
"The resort itself was impeccable. The beautiful lakefront setting and relaxing atmosphere made for a wonderful experience.
Unfortunately, the dining experience was a major disappointment. The quality of the food was well below expectations, especially considering the prices. I have no problem paying a premium when the food and overall dining experience justify it, but that simply wasn't the case here.
The resort really needs to invest in improving the quality of its restaurants and food offerings. It’s disappointing because the property itself is so beautiful, but the dining experience takes away from what could otherwise be an exceptional stay.
Honestly, the dining experience has left me reconsidering whether I would return. I hope management takes this feedback seriously and makes meaningful improvements."
"Hyatt exceeded our expectations! They even let us borrow snowshoes and hiking poles to take on our day trip to chickadee Ridge at no cost! The restaurant food was delicious, staff were friendly and helpful. Provided complimentary champagne when we arrived and water bottles to take on our hike."