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Hotel Genziana

1.0 star property
Hotel with a bar, steps from National Gallery of Palazzo Spinola

Choose dates to view prices

Photo gallery for Hotel Genziana

Interior
Double Room, Private Bathroom | Desk, blackout drapes, free WiFi, bed sheets
Desk, blackout drapes, free WiFi, bed sheets
Exterior
Interior
Hotel Genziana welcomes visitors to the city center with thoughtful touches like dry cleaning service and a comfortable bar area. Guests can connect with free WiFi in their rooms or start their day sampling local specialties at breakfast.

Reviews

6.0 out of 10

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Breakfast available
  • Air conditioning
  • Laundry

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room, Private Bathroom

Double Room, Private Bathroom | Desk, blackout drapes, free WiFi, bed sheets

Double Room, Private Bathroom

Highlights

Air conditioning
Heating
TV
Blackout drapes/curtains
Portable fan
Hair dryer
Private bathroom
Bidet
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room, Private Bathroom

Triple Room, Private Bathroom | Desk, blackout drapes, free WiFi, bed sheets

Triple Room, Private Bathroom

Highlights

Air conditioning
Heating
TV
Blackout drapes/curtains
Portable fan
Hair dryer
Private bathroom
Bidet
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Economy Double Room, 1 Double Bed, Private Bathroom

Economy Double Room, 1 Double Bed, Private Bathroom | Desk, blackout drapes, free WiFi, bed sheets

Economy Double Room, 1 Double Bed, Private Bathroom

Highlights

Air conditioning
Heating
TV
Blackout drapes/curtains
Portable fan
Rainfall showerhead
Private bathroom
Hair dryer
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Double Room, 1 Large Twin Bed, Non Smoking, Private Bathroom

Economy Double Room, 1 Large Twin Bed, Non Smoking, Private Bathroom | Desk, blackout drapes, free WiFi, bed sheets

Economy Double Room, 1 Large Twin Bed, Non Smoking, Private Bathroom

Highlights

Air conditioning
Heating
TV
Blackout drapes/curtains
Portable fan
Rainfall showerhead
Private bathroom
Hair dryer
  • 2 sq m
  • Sleeps 2
  • 1 Large Twin Bed

About the neighborhood

Map
Vico delle Mele 7, Genoa, GE, 16123

What's nearby

  • Aquarium of Genoa - 3 min walk - 0.3 km
  • Old Port - 3 min walk - 0.3 km
  • Palazzo Ducale - 5 min walk - 0.4 km
  • Piazza de Ferrari - 6 min walk - 0.6 km
  • Port of Genoa Cruise Ship Terminal - 3 min drive - 2.1 km

Getting around

  • Genoa Piazza Principe Station - 15 min walk
  • Cristoforo Colombo Airport (GOA) - 9 min drive

Restaurants

  • ‪Tazze Pazze - ‬2 min walk
  • ‪Panino Marino - ‬3 min walk
  • ‪Klainguti pasticceria - ‬2 min walk
  • ‪Pestobene - ‬2 min walk
  • ‪Groove - ‬2 min walk

About this property

Hotel Genziana

Hotel near Cattedrale di San Lorenzo
Located close to National Gallery of Palazzo Spinola and Old Port, Hotel Genziana provides dry cleaning/laundry services and a bar. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Local cuisine breakfast (surcharge), bike rentals, and express check-out
  • Express check-in, a TV in the lobby, and luggage storage
  • A 24-hour front desk, concierge services, and a front-desk safe
  • Guest reviews say good things about the overall condition
Room features
All guestrooms at Hotel Genziana include comforts such as air conditioning, as well as amenities like free WiFi.
Extra amenities include:
  • Heating and portable fans
  • Rainfall showers, bidets, and free toiletries
  • Daily housekeeping and desks

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Exterior

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 18 per day); discounts available
  • Onsite parking includes off-street options

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 10:00 AM for a fee: EUR 5 for adults and EUR 5 for children
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 27-inch TV

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Heating
  • Portable fan

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 25.00 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately EUR 5.0 for adults and EUR 5.0 for children
  • Nearby parking fee: EUR 18 per day (984 ft away)
  • Rollaway bed fee: EUR 25.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT010025A17XYB5IJ7

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Genziana Genoa
Hotel Genziana
Hotel Genziana Genoa
Hotel Genziana Hotel
Hotel Genziana Genoa
Hotel Genziana Hotel Genoa

Frequently asked questions

Is Hotel Genziana pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Genziana?

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM.

What time is check-out at Hotel Genziana?

Check-out is at 11 AM.

Where is Hotel Genziana located?

Located in Genoa Historical Centre, this hotel is within a 5-minute walk of National Gallery of Palazzo Spinola, Cattedrale di San Lorenzo, and Old Port. Palazzo Ducale and Piazza de Ferrari are also within 10 minutes. Genoa Piazza Principe Station is 15 minutes by foot and Genoa Genova Brignole Station is 26 minutes.

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Reviews

Hotel Genziana Reviews

6.0

6.6

Cleanliness

5.6

Location

7.2

Staff & service

6.8

Eco-friendliness

5.8

Property conditions & facilities
Rating 10 - Excellent. 30 out of 277 reviews
Rating 8 - Good. 77 out of 277 reviews
Rating 6 - Okay. 76 out of 277 reviews
Rating 4 - Poor. 45 out of 277 reviews
Rating 2 - Terrible. 49 out of 277 reviews

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, clean space!

Overall I had a great experience. The room was clean and it’s in a great location. The front desk staff were very kind and had lots of good recommendations for places to go and where to eat. The hotel is similar to a hostel in that you can get a shared or private bathroom. It felt safe and comfortable and I would recommend for anyone looking for a simple place in a central location.
Stayed 2 nights in Sep 2022

10/10 Excellent

Helmi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean and the service was excellent really nice and polite people. The bathroom and actual room were separated but we didn’t have to share it with anyone which was good. The street is maybe little but dangerous but place is near a bigger street so it wasn’t a big problem.
Stayed 2 nights in Jun 2024

4/10 Poor

Pietro

Disliked: Amenities, property conditions & facilities
Zona no
Stayed 1 night in Jul 2025

2/10 Terrible

Lauren Berry

Disliked: Staff & service, amenities
This hotel made my worste nightmare a reality. After traveling from the south of Italy we arrived at the hotel at 10:45. There were people sleeping on the streets and not a clean area at all. This was the ONLY time in 3 weeks in Italy we were scared. I had prePAID, booked this hotel for 3 nights. When we arrived at the hotel we were told there were NO ROOMS for us. No text, email NOTHING!!! Although the Genoa had taxis the taxis would not even come to the area. I am still fighting with them to get my money back. If 0 stars were an option it would be it. I SHOULD SAY THE MAN WORKING THE FRONT DESK WAS VERY NICE AND TRIED TO HELP. I would only recommend this place to someone you dont like.
Stayed 3 nights in Jul 2025

8/10 Good

François Antoine

Liked: Cleanliness, amenities, property conditions & facilities
Hôtel propre et bien placé. parking problématique. C’est habituel à Genes. Personnel sympathique
Stayed 4 nights in Jun 2025

10/10 Excellent

Armando

Liked: Cleanliness, amenities, property conditions & facilities
Hotel in posizione caratteristica e vicina a luoghi di interesse.Personale alla reception preparato e disponibile. Pulizia giornaliera. Ottimo rapporto prezzo/qualità.
Stayed 2 nights in Jun 2025

2/10 Terrible

Perry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely not return. It was very noisy as we were on the first floor, squeaking doors and people coming in all hours... NOT AGAIN. stay clear...
Stayed 1 night in Apr 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay at the Hotel - Fri 25 - Mon 28 Apr 25

I was impressed with the hotel. Though I was two minded initially due to its reviews from others, my wife and I had a good stay, all considering. I travel often therefore its important to me that the booked hotel is as expected. The only one thing I will ask is I was advised that if I stayed at the Marina Antico parking I would get 50 % off parking. I paid from 26 Apr 0154hrsto this morning at approximately 0815 hrs - 56 euros. Is that the correct amount? Again just double checking so am aware, as it seemed a little expensive. Thank you
Stayed 3 nights in Apr 2025

8/10 Good

Juha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Positiivinen yllätys

Siisti paikka ja henkilökunta osasi asiakaspalvelun hyvin. Hotellin sijainnista johtuen jonkin verran melua iltayöstä kuului, mutta täysijärkinen ihminen jo varatessaan ymmärtää sen kuuluvan asiaan. Hinta/ laatusuhde on erinomainen. Hotelli oli hiukan haasteellinen löytää, joten ohje miten läheiseltä bussi/ taksiasemalta suunnistetaan perille, olisi hyvä olla hotellin tiedoissa.
Stayed 1 night in Oct 2024

8/10 Good

Meltem

Liked: Staff & service, property conditions & facilities, room comfort
Oda geniş, konum olarakta iyi sayılır birçok yere yürünebiliyor. Güvenli değil gibi gözükebilir ama hiçbir sorun yaşamadım. Odada yatak temizdi ancak banyo ve yerlerde lekeler vardı. Söyleyince yardımcı oldular.
Stayed 1 night in Sep 2024

6/10 Okay

anne marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
J avais lu un commentaire d'une personne qui disait au abord de l hôtel prostitutions et dealers c'est malheureusement vrai. je ne me suis pas senti en sécurité. securiresecuritesécurapportbeauté
Stayed 1 night in Aug 2024

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2024

8/10 Good

Bettina

Liked: Staff & service
Ja, nachts ist es sehr laut,in den Straßen rund um das Hotel stehen Prostituierte und Dealer.
Stayed 2 nights in Jul 2024

10/10 Excellent

Camilla Christin Reier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kjempe fint hotel, hyggelig personale og god service.
Stayed 2 nights in Jul 2024

2/10 Terrible

Anna

Disliked: Staff & service, amenities, property conditions & facilities
This is the worst area to stay in. Absolutely unsafe. And the amenities offered by the property are incorrect, there are no laundry facilities unless you would like to walk down the street and be accosted to buy drugs on your way. Private bathrooms are outside the room which is inconvenient, and streets are awful, noisy and unsafe. As an added bonus, prior to staying here we requested information about parking within the ZTL and were told the local parking complex at Marina Antico would provide day passes and discounted parking, and there was no ZTL pass, and when we asked again at the property, they said they knew nothing about it, so we received a fine. Bad hotel for tourists all around, and just forget it if you don't speak Italian because you will be treated in a wildly condescending manner, which is quite rich for a hotel such as this.
Stayed 1 night in Jul 2024

2/10 Terrible

Murat

Disliked: Cleanliness, amenities, property conditions & facilities
Wer gerne sicher die Stadt erkunden möchte, sollte dieses Hotel nicht buchen. In den Gassen rundum das Hotel, lungern männliche Gestalten ( zum Teil mehrere) herum, dieirgendwelche Substanzen verkaufen möchten. Dieses Treiben um das Hotel geht die ganze Nacht und ohne Ohropax ist an Schlaf nicht zu denken. Am zweiten Tag brach lautstark im Hotel ein Streit aus. Dies war der Punkt, wo wir die Reise vorzeitig abbrachen und ein anderes Hotel gesucht haben. Der Mann an der Rezeption hatte nicht mal gefragt, ob irgendetwas nicht zufriedenstellend war oder warum man vorzeitig das Hotel verlässt. Absolut kein Hotel für Frauen die alleine reisen oder für Familien mit Kinder.
Stayed 2 nights in Jun 2024

8/10 Good

Romulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quanto ao quarto, localização e atendimento vão boas considerações, mas o estacionamento pago é muito caro e não é bem explicado nas “comodidades” anunciadas!
Stayed 2 nights in May 2024

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos tuvimos que ir a pesar que habiamos pagado. Peligroso.,inseguro,Booking se tendria que hacer cargo del reintegro. Ya que ellos promocionan el lugar. Verguenza.recibiran una demanda.denuestra parte.
Stayed 3 nights in Oct 2023

8/10 Good

marianna

Liked: Cleanliness, staff & service, property conditions & facilities
personale accogliente , camere pulite , sicuramente ci ritorneremo
Stayed 1 night in Aug 2023

6/10 Okay

Emilie

Disliked: Staff & service, amenities
Logement au rdc invivable car ne pouvant pas laisser les volets ouverts ni en journée ni le soir, fenetre avec barreaux sombre. Rue très mal famée bruyante ou il y a bcp de trainiaux, saoulaux dhommes qui emmerdent les passants hotel peu rassurant ou on ne sait même pas si on va retrouvé ses affaires. Pas de frigo dans les chambres
Stayed 5 nights in Jul 2023

2/10 Terrible

Ludovic

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Prostitution devant l hôtel et deeler, chaleur infernale dans la chambre.
Stayed 2 nights in Jul 2023

4/10 Poor

Fredrik

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not recommended

Dirty rooms, leaking shower cabin, clogged drain, no heater in the bathroom, stains on the bedspread, no curtains or carpets. Bad service, I called the hotel and the clerk couldn’t speak English and just hung up the phone.
Stayed 1 night in Apr 2023

4/10 Poor

Giovanna

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Non aveva nulla di speciale abbastanza inquietante
Stayed 1 night in Feb 2023

8/10 Good

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Camera semplice ma confortevole. Personale molto gentile e alla mano. Unica pecca la zona un po poco tranquilla, non ci siamo sentite molto al sicuro.
Stayed 2 nights in Mar 2023

10/10 Excellent

Aziza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A refaire!

Rapide et bien. Visites bien ciblées
Stayed 1 night in Feb 2023