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"Protect was amazing and staff absolutely brilliant"

"Beautiful grounds, professional and friendly staff, clean and comfortable, spacious room, adequate spa facilities, wonderful dining and afternoon coffee/tea service."

"This property was quite nice and efficient. Its location in the heart of Saint Emilion made visiting the town quite enjoyable. Parking nearby was convenient for a reasonable additional charge. The room was clean and comfortable though a bit tight for our luggage. "

"Booked and paid in JANUARY. Arrived 16:00 (check-in allegedly from 14:00). Place was locked; could not make anyone hear us. Waited 30 minutes before finding another hotel. Had also booked dinner but the sign outside said the restaurant was closed on Tuesday (the day of our stay). Contacted hotels.com to request full refund - this was apparently refused by the hotel (though hotels.com personnel said they couldn’t really communicate with hotel very well as the staff there only spoke French. Er… it’s a French hotel!!!). Eventually given £25 in award points - well under half what we had paid five months earlier! VERY unhappy with the whole situation!"

"Beautiful property loved everything about it. Wonderful can’t wait to return!!!"

"Great small hotel with everything you need! It’s in the center of town with a good breakfast included and an extremely helpful staff to make your stay excellent. Definitely would stay there again!"

"This property is exceptional and stunning. Exquisite elegance was in every bit of the room, and the experience is the height of luxury and beauty."

"Very friendly staff and quiet location "

"A unique little hotel in the middle of beautiful St Emilion. The staff were excellent. Make sure to connect in advance if you are driving as parking is quirky."