Resorts World Genting Highlands Hotel

Property class: 3

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Close to Genting SkyWorlds Theme Park, Resorts World Genting Highlands Hotel provides a garden, dry cleaning/laundry services, and a bar. Free WiFi in public areas is available to all guests, along with a business center and a restaurant.

Reviews

7.6 out of 10
Good

Popular amenities

  • Restaurant
  • Parking available
  • Business services
  • Bar
  • Laundry
  • Housekeeping

Room options

Double or Twin DELUXE TWO BEDS

  • Sleeps 6

Double or Twin DELUXE

  • Sleeps 6

Room DELUXE

  • Sleeps 10

SINGLE DELUXE

  • Sleeps 1

TWIN DELUXE

  • Sleeps 4

TWIN DELUXE KING BED

  • Sleeps 4

About the neighborhood

Located in Genting Highlands, Resorts World Genting Highlands Hotel is connected to a shopping center. Genting Highlands Premium Outlets and First World Plaza are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore World of Phalanopsis Orchid Farm and Cascada de Ulu Tampik Janda Baik. Genting SkyWorlds Theme Park and Skytropolis Indoor Theme Park are also worth visiting. Visit our Genting Highlands travel guide
Map
Genting Highlands,Genting Highlands, Genting Highlands, Pahang, 69000

What's nearby

  • A cable car system in a mountainous area with lush greenery and clouds in the background.
    SkyAvenue
    2 min walk - 0.2 km
  • Genting Casino
    1 min walk - 0.1 km
  • Genting SkyWorlds Theme Park
    2 min walk - 0.2 km
  • First World Plaza
    3 min walk - 0.3 km
  • Arena of Stars
    5 min walk - 0.5 km

Getting around

  • Kuala Lumpur Gombak Station
    46 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah)
    84 min drive

Restaurants

  • Coffee Terrace
    1 min walk
  • Good Friends Restaurant (好友记)
    1 min walk
  • Genting Secret Garden
    1 min walk
  • Munakata Ramen
    8 min walk
  • Fortune Corner Restaurant
    2 min walk

About this property

Resorts World Genting Highlands Hotel

  • Hotel near Genting SkyWorlds Theme Park
  • Take advantage of a garden, dry cleaning/laundry services, and a bar at Resorts World Genting Highlands Hotel. Free WiFi in public areas is available to all guests, along with a business center and a restaurant.
  • You'll also enjoy perks such as:
    • Self parking (surcharge), tour/ticket assistance, and luggage storage
    • Concierge services, a front-desk safe, and a 24-hour front desk
  • Room features
  • All 835 rooms include amenities such as safes, WiFi, and free bottled water.
  • Other amenities include:
    • Rollaway/extra beds (surcharge) and free cribs/infant beds
    • Bathrooms with showers and free toiletries
    • TVs with satellite channels
    • Free tea bags/instant coffee, ceiling fans, and daily housekeeping

Similar properties

A poolside area with a wooden lounge chair and a pool.
Antara Genting Highlands by Silaslee
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  • Pool
  • Kitchen
  • Free WiFi
  • Air conditioning
9.4 out of 10, Exceptional, 15 reviews
The price is AED 306
AED 342 total
includes taxes & fees
11 Nov - 12 Nov
Antara Genting Highlands by Silaslee
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Frequently asked questions

Is Resorts World Genting Highlands Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for a fee.

What time is check-in at Resorts World Genting Highlands Hotel?

Check-in begins at 3 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Resorts World Genting Highlands Hotel?

Check-out is at noon.

Where is Resorts World Genting Highlands Hotel located?

Situated in the entertainment district, this hotel is within a 10-minute walk of Genting Casino and Genting SkyWorlds Theme Park. Skytropolis Indoor Theme Park and Snow World are also within 10 minutes.

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Reviews

Resorts World Genting Highlands Hotel Reviews

7.6

Good

7.8

Cleanliness

7.8

Location

7.6

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 55 out of 246 reviews
Rating 8 - Good. 110 out of 246 reviews
Rating 6 - Okay. 51 out of 246 reviews
Rating 4 - Poor. 24 out of 246 reviews
Rating 2 - Terrible. 6 out of 246 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Highland Surprise.

We were overwhelmed by the lenghths to which the staff accommodated our needs to be in different parts of the overall resort at different times. Because most of the major hotels and attractions are interconnected with undercover links and escalators, walking from one to another was relatively easy on such a steep location.
Stayed 3 nights in Oct 2023
Verified review

6/10 Okay

Genting is afterall Genting. It was fun and pleasant. The housekeeping staff is friendly and i enjoyed their kind attention. The hotel can do with providing better amenities for a resort though. There was nothin more than 2 small complimentary water bottles and coffee packets, for that price range, it does not yet compare with the same at Macau's 4 star and 5 stars. Nonetheless, Thank you for the memories.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay with a view with the family.

Stay was nice. Room was good size. No room service however and parking is not complimentary. Although room rates went sly high during the dec holidays weekend
Stayed 3 nights in Dec 2022
Verified review

6/10 Okay

A basic hotel with high price. No wifi in the room. Only available at the hotel lobby.
Stayed 1 night in Dec 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big room
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall was great. Too noisy no sounds proofing
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

with family

better than first world actually, but the service from the hotel is just not friendly. even no wifi here. it sucks nowadays don't have wifi at hotel.
Stayed 5 nights in Dec 2022
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, room comfort

no wifi in room.

Such grand hotel there is no wifi in the room. No provide toothbrush & toothpaste. End up we have to buy our own.
Stayed 2 nights in Oct 2022
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities
Poor customer service with sometimes rude behaving receptionist. Room is not clean.
Stayed 3 nights in Feb 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

여러모로 불편했던 호텔

우선 룸에서는 와이파이가 없어서 와이파이를 사용하려면 호텔 로비로 내려가야하는 점이 가장 불편합니다. 우리가 묵었던 룸의 창문이 꼭 닫히질 않아 차고 축축한 공기가 계속 유입되어 지내기가 불편했습니다. 이불에서 퀴퀴한 냄새가 나서 불쾌했습니다. 체크인 과정이 너무 복잡합니다. 완전한 모바일 시스템도 아니고 프런트 직원의 도움을 받아야하는 것도 아니라서 프런트에서 회원등록하고 다시 키오스크로 가서 다시 체크인해야하고, 너무 복잡하고 번잡했습니다. 또한 Food Factory의 아침식사 뷔페는 절대적으로 추천하지 않습니다. 먹을 것도 없고 어수선하고 비위생적이고.
Stayed 1 night in Feb 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad check-in experience

The hotel receptionist couldn’t find our details through the booking ID and I booked 3 rooms with King Size beds but was given 2 rooms with separate Super Single beds and 1 room with King Size beds. Hotels.com has to work more closely with the hotel with customers request. Staff was patient and tried different ways to find our booking by using our names. And since I booked 3 rooms, he managed to find our rooms/booking under 3 different names. Other than that, everything else about the hotel was great. Location was great too as it’s near shopping district. A convenience store and starbucks at hotel lobby was great too.
Stayed 2 nights in Mar 2020
Verified review

6/10 Okay

Not
Stayed 1 night in Jan 2020
Verified review

4/10 Poor

Liked: Amenities
Waited for about 20 mins to check in as there was only one serving staff. No WiFi in the room,
Stayed 1 night in Dec 2019
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Very basic room, tv limited Channels (no suitable kids channel), no wifi provided. Situated next to stars avenue so music was blasting non stop in the afternoon and in the evening till 11pm. I can’t believe we paid $600plus RM for this. Carpark was $21rm and not included as well. Got our room at 2pm and later they call us to inform early check in applied and I need to pay. It was $5rm and the staff paid it in the end since it was his mistake but I felt it was overall poor hotel management and actually management should have waived instead of making staff pay. The only plus point is that it is linked to carpark and shopping mall. Will avoid staying again
Stayed 1 night in Nov 2019
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Absence of signage and info counter

When we got out of Awana cable car station, there was no signage at all to give directions to the Hotel, nor information counter to provide assistance. The visitors had to manage by themselves alone.Very frustrated...
Stayed 1 night in Nov 2019
Verified review

6/10 Okay

Liked: Staff & service
Good location, a little old - need renovate + NEED WIFI in room
Stayed 3 nights in Oct 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The fan in the room needs servicing, extremely noisy.. noise control is bad. I do t know where is the blasting music coming from
Stayed 3 nights in Oct 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A disappointing stay as the property is old and time for the room to do a makeover. Need to walk quite a distance to the new cable car station from the hotel. Been donkey years since my last visit and Genting Highland now with many building taking over the once nice and beautiful place and green scenery there.
Stayed 1 night in Oct 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good and rejuvating stay

One of the better hotels compared to first world hotel. Comes with a rain shower and doesnt have a bath tub but it's okay for me. Quiet environment and the hotel is kind enough to let us check in earlier for a small fee. Booking through hotels.com make it even better as there is assurance that we got the cheapest deal =)
Stayed 3 nights in Oct 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checking in is smooth. Room are clean & well equipped. Only flaw is that we need to pay RM15 for checking in at around 12.30pm ( official check in is 3pm). Most hotel in Malaysia don’t charge fair early check in if room available.
Stayed 1 night in Oct 2019
Verified review

6/10 Okay

Liked: Cleanliness
Clean and neat. Cons: no plain water and no wifi. Staff Natalie not very friendly
Stayed 1 night in Oct 2019
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our stay

Not clean Bed is not comfortable and small The hotel is 3 stars for sure
Stayed 2 nights in Oct 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很棒
Stayed 2 nights in Sep 2019
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Simple comfort with no extras at a fairly expansive price charged by Genting Resort World. Location is convenient as it is located within the Genting Resort World complex.
Stayed 1 night in Oct 2019