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"Welcoming staff and great hospitality. Beautiful views and rooms. "

"Nice and well maintained property. Wonderful staff!"

"Good and nice staff "

"Little bit far away from Mall road and no nearby restaurants."

"This was my first time at an Elgin heritage property and the charm and what makes it special are the small details. The monogrammed china and serving sets, the Tibetan and Sikkimese furniture and decorations. The property abounds with historic photos and artwork. But really what is truly special are the views. "

"Worst hotel and rudest customer service in 25 years We were wrongfully charged for meals for an extra guest ! The hotel at Pelling said they couldn’t do anything abt it. So I called and emailed the Elgin main customer service at Kolkata couple of times. They were extremely rude, and hung up on me the first time, just after 3 minutes. I called hotels.com requesting a refund of the extra charges. Hotels.com agreed with us but the Elgin (Ms. Sonali) denied us any refund. I emailed the Elgin but they simply did not respond. Don’t book this hotel - we got NO view of the Kanchenjunga. Many hotels in the area falsely claim to offer views of the Kanchenjuna. "

"Very clean, comfortable and well-located hotel. The staff are amazingly friendly and helpful. We had a problem with the taxi pick-up for the next leg of our break and the staff were incredibly supportive and kind and made sure that we were comfortable even though we had checked out. "

"We had a great stay at the Summit Alpine. Our room was big and spacious and the breakfast was delicious. The staff was amazing, especially Ronimit and Pema! They helped us out tremendously. We can’t wait to return. "

"Great location, great character and amazing staff"