Find Hotel with a Concierge in Giarre

"Room not clean, bathroom in particular. Air con did not work. Need investment as very dated "

"Buffet breakfast was perfection. Staff was super accommodating & helpful. Great location & beautiful too. Room was comfy & beautiful views. I’d love to stay here again. "

"We had superior room with terrace, sea view and was perfect, better in real then on the picture, clean. Breakfast okey. Staff very friendly and helpful. Area nice, 20 minutes drive to centre. "

"The staff is very nice. Our room smelled funny. It was pretty hot in the room one of the days. We thought maybe it was because it was hot. We tried to turn the air conditioning on, but they have the air-conditioning shut off. The only option was heat. They told us to open the window. We were right by the street so that really wasn’t great but it was the only option. We realized the problem is actually that the bathroom smelled funky. If we kept the bathroom door closed all the time the room did not smell bad but the bathroom smelled even worse. It must come from the drains because we noticed that the cleaning staff always closed the bathtub and sink drains. The location was okay. It’s a bit of a walk to the city center. There was no restaurant for dinner so had to leave the hotel. Unfortunately it was rainy and cold so that was kind of miserable. There are no amenities except a pool. "

"The room is pretty small being a twin room and there is even smaller bathroom and we have problem getting boiled clean water because they did not give the kettle , instead there was a coffee machine which was extremely difficult to operate and the cups provided the paper ones were very, very small. As a result we have to buy water bottles from outside to fill the coffee machine. The staff were okay , one gentleman on arrival gave us the wrong message that we were already billed when it was not the case and we were billed at the end when we checked out . Not a big deal but we kept looking at our credit card and bank statements to check whether it was already done or not which was a bit of a waste of time and unnecessary, one of the girls at the reception kindly gave us a small bottle water so that was appreciated. Overall it was okay but it would do with a bit more space to put things on like toiletries in the bathroom and also the roof off restaurant was costly and the view wasn’t that brilliant anyway."

"Hated the labyrinthine corridors to get to our rooms and the views are disappointing."

"If you need a hotel with stunning views and great access to the cable car, this is the place. The staff's response is immediate. For any request, their answer is YES, and then they clarify what is needed. They react promptly to minor complaints. Everything is of very high quality and pleasant. Because of this, even tipping the staff was not an issue. Water was replenished every day. The only downside I would suggest is that they should consider organizing additional wine tastings on-site.Beach view fantastic "