Find Hotel with a Concierge in Ginigathena

"Terrible experience. After a mic-up between the hotel and hotels.com, I was repeatedly threatened with legal action, and the hotel was in general not interested in resolving the issue - refused to pick up the phone and refused to access hotels.com. Terrible, terrible treatment of customers, and horrendous attitude. "

"الفندق جديد والغرف ممتازه الاكل الغداء بارد الفطور ممتاز اداره الفندق تحتاج الى تدريب اكثر مع انها تحاول تقديم الخدمه لنزيل الإجمالي جيد اتوقع بعد عده اشهر تتحسن الخدمه مع كثرة الممارسه "

"+++ Absolutely magnificent place with a wonderful history. The wooden features are beautiful and the bedrooms are outstanding. Wonderful snooker table and fireplaces. Lovely garden where you can sit and enjoy afternoon tea. The staff, especially Sameera, were absolutely excellent- they couldn’t do enough for us. Thank you again Sameera, we will hopefully see you again one day! - Only slight negative is that it could have more photographs of the historical figures or building itself going up the...

"Goid"

"Tricky to get to, small uncomfortable bed, very dirty, bottled water seen to have been bottled manually (didn't touch it, it had bits inside). Description mentioned 18 pools, we only saw one. Very poorly sound proofed. Not cheap (especially food). Pretty scenery all around."

"Sehr schönes Hotel in einer alten Teefabrik. Herausragend war die Freundlichkeit des Personals. Das Essen war herrvorragend und die Zimmer sehr sauber. Wir bekamen eine Führung in der Teefabrik wo uns der Teeprozess erklärt und gezeigt wurde. Auch eine Wanderung wurde angeboten. Alles in allem nur zu empfehlen!! Bei der Hinfahrt ist es besser nach dem Weg zu fragen. Google maps führt woanders hin. "