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"Well located hotel. Staff & service were excellent. Large room with balcony looking over to the mountains. It was quiet and easy to park. Enjoyed our stay"

"We stayed for two nights. The hotel’s photos are misleading they show a newer lakeside property that is actually a different section not included in our booking. For a 4-star hotel, the room was very basic: no fridge or kettle, and the furniture felt old and cheap. While the room was clean and breakfast was excellent, the overall experience did not justify the price. Access from the parking is also inconvenient, with multiple doors and stairs, making it difficult with luggage. Overall, it felt like the expectations set by the photos were much higher than the reality."

"The view was amazing and the food was really good. Dinner was delicious and the service was excellent. The spa area and breakfast were also very good. However, the room unfortunately did not meet our expectations, especially considering we paid extra for a superior room. The condition of the room was not great, several power outlets didn’t work, there was an unpleasant smell coming from the toilet, and the balcony wall had some visible damage. Bathrobes were initially missing, but they were provided quickly after we asked. Overall, we still enjoyed our stay and would come again, but we would definitely choose a better room next time."

"Staff were exceptionally welcoming and helpfully throughout our stay"

"The gym, pool, spa is under construction. There are close to zero amenities at the moment. Only a bedroom with a few machines posing as a gym, and the bar. I can imagine this hotel is great when amenities are offered. Without, the price is not justified at all. The lack of amenities was not clear when we booked, and we regretted spending a high price per night for the current offering. "

"Clean room, very friendly and accommodating staff, quiet and very relaxing environment."

"Modern and clean. Super breakfast. Good value for money. Short walk from Railway station. City centre location. Only downside: no English speaking TV News channel available."

"Nice hotel at a walkable spot"

"Very spacious rooms and great food. Such a good experience consistent with other Vaya hotels."