Find all hotels by Preferred in Gloucester, VA

"It is very dated. Needs a lot of refurbishment. The jacuzzi was brown. The pool looked hazy. No smell of chlorine. The first room we were sent to the keys wouldnt work. Went back to the front desk to get new keys. The desk clerk said she was going to put us in a newer room well it was 2 doors from the old room had a funny smell.the front desk was very rude like it was our pro lem. "

"Do not stay here!!! First, I wasnt sure if the bed linens had been changed and we asked for clean washclothes and towels and never received them. You usually see hotel cleaning staff in the halls in the mornings but I NEVER seen any staff the whole trip and they do not clean your room during the day. I was traveling with my teenaged and adult daughter, and the first night our neighbors in room 311 were partying loudly and then loudly having sex all night. It was so loud it felt like they were in the same room. I barely got any sleep the first night and I had to sleep with the television on just to avoid hearing the couple next door banging against the wall oohing and awing during their sexual excapade. Plus the bathroom was not very clean. The area behind the toilet, the baseboards, and the actual floor were filthy. There also was NO HOT WATER when showering, it was luke warm at best. The toilet seat also did not fit the camode. It was cocked to one side so you had to be mindful when using the facilities so your leg is not touching the toilet lip/rim. The pool was not very warm either. The water was extremely cold and intolerable, so our the trip to the pool was very brief."

"Great and peaceful stay. "

"I stay here every year, and I am never disappointed. The breakfast is great, the staff is friendly and helpful, and the location is amazing. I hope to stay in this hotel for many more years to come :)"

"Great staff "

"Everything was great"

"Yes. Great activities for all ages. Clean rooms. Controlled entry. Great professional staff. Outstanding experience. Looking forward to visitng in the future."

"Many staff members were very helpful. The main desk could use information pkg. for visitors new to this lodging and Williamsburg in general."

"Unit clean and bed was comfortable and better than a hotel with full kitchen and living room space. Amenities fee collected on arrival should be waived during winter season when pool and outside activities not possible. "