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"Very clean, friendly staff, coffee & tea was available, coin laundry, and luggage storage. There's a bright sitting area with books, tables and plugs available for use on the first floor - also where the breakfast buffet is served. We only stayed one night but would happily stay here again."

"The hot spring is very good. The room is simple, can be better. The shared kitchen is a good amenity for making simple meal."

"Room large and immaculate. Very satisfied. Service exceptional. Please tell Yamaguchi san thank you for taking extra care of us. Yamaguchi san very important to Sanrankuso Hotel. Dinner and breakfast excellent. "

"Clean room"

"The staff were very professional and friendly. Some of the best service I have ever had"

"Staff is very helpful."

"What a wonderful place to stay. Loved the volcanic bath on the balcony. Worth paying extra for the lower floor. Really comfortable beds and pillows. Our room included breakfast which was excellent. It didn't include dinner but we paid extra to have dinner there for the three nights. OMG!!! This was the most incredibly brilliant value we have have ever experienced. The most amazing food esp for the value. Do not miss out on this. You wont go back to room hungry I can guarantee. Back to your room just in time for the laser show complete with music. Completely bizarre considering the peaceful and quiet and stunningly beautiful surroundings but hey that's just me. Definitely well worth it although we could have done without the laser show. "

"It is a very new hotel, new concept of hotel management, so we are old age learning new way of hotel staying ! :) Remember this hotel is 10am checked out , I didn’t notice it … so we ere a bit late to checkout, but the lady in charge is very friendly and helpful, very polite too ! All in all, the hotel provides us a clean and safety environment! Happy stay ! Thank you !"

"Nice place to stay "