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"Superb professional staff, clean and well kept hotel, I highly recommend this hotel. "

"Bath room was very spacious."

"This was a first time I’ve ever stayed at hotel with such amazing customer service, hospitality cleanliness, a free half- portion of ramen at the evening snack, a variety of breakfast options, and complimentary ice cream after bathing. I highly recommend it to everyone.I’ll definitely come back to stay again."

"Staff were polite and very helpful. Room was clean and well kept. Front desk went out of the way to help me. Executive lounge was nice. Breakfast buffet had a lot of variety and the taste was good. "

"One of the nicest hotels I’ve stayed in Japan. Great location for food. Super helpful staff. "

"This was an emergency stay when the train lines shut down because of heavy rains. This property was across the beautiful lily fields in bloom at the time. One interesting thing about the Akita Castle Hotel is that it is a repository for famous artists and artworks. It has an original Picasso! Access to the airport is easy as there is a local bus which stops at the hotel."

"Excellent location, helpful staff, great views from our 10th floor room and a very good price when booked 1 month ahead.."

"The food was very delicious and the staff were very supportive."

"Much better all around compared to other Route Inn properties. "