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"This hotel is the perfect location to everything! Trains only 12 min walk. Ferry to other areas is less than that! Restaurants all within walking distance. Front desk staff was very helpful. Daily breakfast was very good and staff ready for your Expresso, cappuccino or latte order. Room was small but expected. Patio to sea view a treat! Definitely would stay again. "

"Excellent, very friendly staff. Lovely atmosphere, breakfast excellent."

"Great hotel. Staff are amazing and can’t do enough for you from the moment you walk in. Fabulous beach as well as roof top swimming pool! Would definitely stay here again and made it a wonderful trip, thank you everyone. "

"I absolutely cannot say enough about Monia and Gabriele. They went to great lengths to help me with a medical matter I was having. Such amazing generosity and great service. Hotel was absolutely superb! Great location, amazing breakfast … you really must try this hotel!!! "

"convenient location, friendly staff, clean and quiet "

"Just had 2 nights here. Absolutely beautiful hotel within short walking distance to Portofino harbor with all the restaurants and shops. The attention to detail at this hotel is incredible. The breakfast buffet is amazing with huge variety of choices fantastic warm bread and pastries, everything you could wish for. Dyson hairdryer in the room was an extravagant touch and dried my hair in 10 min instead of 20! Definitely hope to return one day!"

"We really enjoyed our stay at the excelsior palace. Beautiful hotel. Staff were so friendly and helpful and always on hand. We arrived and were showed to our rooms with a gift waiting for us on arrival. Breakfast was great aswell. I wouldn’t say the rooms were soundproof. We could hear our neighbour on the phone and the people above but thankfully I already were ear plugs at night. The only thing I would suggest changing would be the paper cups in the room with the kettle. For a 5 star hotel I would really expect ceramic mugs. we would definitely reccomend staying here and would stay again. "

"Excellent property and very friendly staff. Fine Breakfast."

"What a beautiful hotel, excellent service, excellent location and overall amazing experience. We so enjoyed our beautiful ocean view room with the best view of beautiful Portofino! The amenities, staff, attention to detail, service were all top! We can't thank you enough!"