Gonça Vacations

"Unfortunately, when we arrived at the property, we got the information that it was overbooked and that they did not have a room available for us, I made the reservation 30 min. before arrival. The receptionist's approach to the issue was not very nice, no apology and that I should have checked my messages, so it was my fault that I went to the hotel to check-in (?!). He reallocated us to a sister property with a lower star rating (Hotel do Paço by Vima Hotels) nearby which by the way was not...

"Excellent"

"Close enough to the main attractions. about a 10 minute drive."

"Friendly staff and clean room. Limited amenities but expected due to room price. Worth the money and would definitely return."

"Stay away from this hotel!!!!!! Room full of mold / rusty bathtub / door which cannot lock / disrespectful management staff"

"Will absolutely come back. Great place. Nice views of the mountains and nature. Very close from man in cities. Very happy with this place "

"Beautiful property. Great (walkable) location to enjoy the city. Super breakfast. Front desk staff (Annalisa?) was exceptional! Went out of her way to help us make the absolute best use of our time. We booked this hotel specifically because it said “laundry facilities” and it was our laundry stop on a 16 day, 5 hotel stay . It should read “laundry services” as there are no facilities on site. When we asked for help,Annalisa found us a close, clean laundromat."