"We were initially assigned a room that had clearly not been cleaned properly. We reported the issue to the staff, and they responded immediately by assigning us a different room. We appreciated how quickly they handled the situation."
"It was exactly like staying in a one bedroom condo. It was absolutely great, bedroom, living room, dining area, kitchen, restroom with a shower. I really love to stay here. So much so that I’ve decided this is where I’m going to stay when I come to Monterrey. I go to Monterrey every other month for a little over a week and I have to say I’m really glad I found this hotel. I loved everything about it."
"Beautiful hotel sadly it is poorly maintained. When you first walk into the lobby there is a foul smell. Then we went into our rooms the pillow sheets were soiled, the bed headrest was peeled, the chairs were badly stained, there was a bottle of coca cola and food in the mini fridge still there from the previous guest.
Sad to see this hotel decline in this matter."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.