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"The staff were so very sweet and the amenities themselves were possibly the best ive ever experienced. The private onsen in room made me wish I never had to leave! "

"The breakfast is great, it has variety, a small western option with toast fruit , yogourt, coffe, and a station with fish options, sunny side eggs and omellets, they also have a pork stew that is very tasty with potatoes. Tons of japanese style side dishes, soups and soba noodles. Complementary drinks, be aware that the restaurant is only open for breakfast and late night soba noodles from 930 to 11 pm. Small portion The hotel is 30 min walk from Gotemba station, but a taxy from There will cost you 12 bucks ( canadian) just use your taxi go app. They have free ebikes for up to 2 hours and after you just have to pay 200 yen per hour. If you are planning to go to mount Fuji the bus from gotemba station is about a bit longer tenn an hour. The views from the area and the terrace of mount fuji are Breath taking. The onsen is small but has 3 pools and sauna. You will be away from foreing tourist in this location. Explore the area after or before shopping at Gotmba outlet malls. The staff is shy but amazing and very polite."

"my husband and i came to the Hotel Indigo Hakone for a night during our honeymoon. this stay was definitely a highlight of our trip. the room was absolutely gorgeous with our private outdoor bath. the surrounding area was beautiful to look at. we had a very relaxing time and experienced great service from the staff. we also enjoyed the convenience of the free shuttle bus from the odawara station. "

"Staff was soooo attentive and nice The Private Onsen in the room was the best experience i’ve ever had wish i could go back very soon "

"We booked the Fuji View Room — great location! It’s only a 10-minute bus ride to the visitor shuttle bus station. The onsen was wonderful. After 3–4 days of sightseeing in Japan, my feet were pretty sore, and the onsen helped a lot."

"Beautiful Japanese style hotel with majestic Mt.Fuji view. "

"Clean room, friendly staffs, good drum show and yummy breakfast and dinner. It is worth to stay one night to relax it."

"Helped me see Mt. Fuji at sunrise. There was a thick layer of fog forming right above the Yamanakako Lake in the early mornig, which seems to be a common thing in this season. Because this hotel was above the fog it didn't obstruct our view of the beautiful Mt. Fuji at sunrise. It was a very clear and sunny day, and the fog cleared up within a couple of hours after sunrise. If you are aiming for sunrise picture, this hotel really enhaces your chance of catching the precious view. "

"Excellent location!! Very close to Atami station and tourist streets;-) Very quiet at night! Highly recommended;-)"