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"Extremely Disappointing for a 4-Star Property We booked Le Palais d’Aglaé for our honeymoon, expecting a charming and relaxing escape with beautiful valley views. Unfortunately, what we received was a subpar experience that didn’t reflect a 4-star standard in service, hospitality, or comfort. Upon arrival, the front desk staff was far from welcoming, offering little assistance and a noticeably dismissive attitude. When we inquired about our room — which was supposed to have a valley view — we were instead given a room with two trees and a wall view (see attached photo). When we addressed the issue, we were told the hotel was full. However, rooms were still showing as available online, both on the hotel’s official site and on Expedia. Even after an Expedia representative called the hotel on our behalf, the staff refused to help or offer alternatives. To make matters worse, we were met with cold stares every time we passed the reception — not something any guest should experience, let alone during a honeymoon. The room itself felt like a dungeon, with minimal natural light and no ambiance — completely unsuitable for a romantic trip. Breakfast was equally disappointing. It was poorly organized, with missing utensils, almost no cooked food, and limited options (mostly pastries, bottled juice, and yogurt). We travel frequently, and this has been one of the most disappointing stays in France. The hotel is overpriced, overhyped. Would not recommend — we truly regret choosing "

"Beautiful property with excellent staff. Would definitely stay again."

"Very nice appartment but the internet seldom works"

"The facility was marvelous! We really enjoyed the grounds. The pool was clean and private. The most impressive and important thing was the service provided by the friendly and cheerful staff."

"Service was a great, rooms were clean. Propert is well maintained. Breakfast could have been bit better, but good options. "

"Beautiful building, the view was incredible "

"This was a bit of a surprise: the room was exactly as described and has a balcony overlooking the trees and the river. The bed is very comfortable, the rooms clean and spacious, and there's even a bath. Very happy - in fact I extended my stay as it's a great base to explore this area."

"A great hotel in a great area- the staff was particularly amazing! Highly recommend. "

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