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"Location Room quality Staff courtesy"

"Clean room. Good wifi"

"Very nice and very close to the hotel. Paid shuttle available. Clean and spacious hotel "

"Staff was extremely accommodating"

"Lovely staff, convenient location and a frequent private shuttle. Breakfast has a nice selection. The building is quite outdated, as well as rooms, but it does the job. "

"Great service with convenient location to MXP. "

"This is a grand palatial hotel, it’s very beautiful sat right at the top of a large hill. In its day it would have been an amazing place to stay. Now a tad dated but still a lovely place to stay. All the staff are friendly, very professional and generous. I had a corner room with a small balcony and superb view of lake Varese. My room was big and the bathroom clean. The only difficult part if you stay a while and plan to eat out (rather than in the grand restaurant) is that there’s no easy way to walk down into Varese so you need to drive there or get a taxi. "

"Hard to say what stood out. The whole place worked so smoothly. From the information we were given before we arrived, to the easy way to arrange a lift from the airport and then the lift when they said it would be there, to the friendly staff in all of the hotel, to the rooms that were set up for a comfortable stay and cleaned perfectly, one would have trouble picking out one or 2 things."

"Good location, friendly staff. Specially tall, grey hair and mid aged receptionist for night time, i forgot to take his name. He is a gem. Incredible service by him."