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"Food for breakfast was good and room was large with enough space"

"Room clean, good breakfast… overall good short stay experience "

"Poor service - staff unhelpful - room below average for the price "

"Modern Hotel situated on a quiet residential road but very close to bus service connecting to central Hamburg and Hafen City and the nearest U- Bahn is only a 10 min walk away. Buffet breakfast is excellent and ability to order food in the restaurant area until 11pm much appreciated "

"Great room and convenient "

"Short, easy15 minute walk from Terminal 2. "

"4 star hotel but hospitality and helpfulness of staff is underwhelming. Repeated issues with one of elevators during our stay which forced us to carry heavy bags down stairs to stay on schedule during checkout/departure. Reception desk didn't answer calls ( 5 mins of trying on two occasions). Some hardware (towel hooks?) missing in bathroom -hardware/screws sticking out of walls."

"we really enjoyed staying here, we paid for an upgraded room with its own living room and bedroom, and it was very nice. The only thing we didn't like is the chimney smoke came into our bedroom from the fireplace they have in the hotel so we couldn't have the window open part of the time, but it wasn't a huge problem,and our view was nonexistent as it was just looking out over the top of the hotel roof. Also if you're staying facing the street, it is very loud with traffic at night to sleep if you need to open the window to get air. They provided a fan that we tried to run, but it was so loud. It made it almost worse lol. the breakfast was completely amazing, just about the best I've ever seen. Parking was expensive but you are right by the city center, so it's worth it."

"Top quality stay and the breakfast was the best in all. Rooms are clean every day cleaner come and cleaning. Beds are nice shower and toilet clean. Easy in out lift very good fast to get down and up. Evening bar restaurant area very nice and the fast served. "