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"First I was told that breakfast was included. Once I checked out I received a text saying that I had been charged for breakfast. Someone is not doing their job well. "

"Merci, tout était parfait ! L’hôtel était excellent et le personnel très accueillant et gentil. J’ai hâte de y retourner !"

"The room was nice and the price was very reasonable. The staff were engaging and fun to talk with! We had a very nice stay and I would book this hotel again."

"Parking is always easy. The staff helps you go inside and out if the parking gets completed! Great!!!"

"Friendly staff. Wifi didn’t work in the room. Noise from room beside can be heard."

"Room was well equipped and very clean. "

"In all aspects our wildest expectations were unsufficient, it was best ever experience, totally unexpected but wonderful"

"Great location and the staff was so warm and welcoming. Beautiful lobby!"

"We stayed three nights over Easter at Capelongue, just one day after opening for the season—and unfortunately, it showed throughout. Check-in was poorly managed. We arrived at 12:30 with a pre-confirmed early check-in, yet no one could tell us when the room would be ready. We were sent to lunch (which was good), but even at 15:10 the room was still not available. When we pointed out that Expedia listed check-in from 15:00, we were told it was actually 16:00. We were eventually given the room shortly after, but the process felt disorganised. We booked a Deluxe Terrace but were given what seemed to be one of the smallest in that category, in the older part of the hotel. No seating area as shown in photos, visible dust, and a terrace next to the parking with a loud AC unit running constantly. It’s hard not to wonder whether booking via Expedia influenced the room allocation. Service lacked consistency: pool towels not cleared or set up properly, pool water not very clean, and empty glasses left around. Basic standards were missing. On the positive side, the food was good and restaurant service attentive, and the property is visually appealing. Overall, however, the experience fell short. Would return, but not at the start of the season."