مُتحقَّق منه
6/10 مقبول
Janet
30 أبريل 2022
عناصر لم تنل الإعجاب: وسائل الراحة، وحالة المنشأة ومرافقها، وجهة التواصل مع المنشأة
The location was excellent, close to shops, cafes, restauarants, tourist attractions etc, but the property itself was very disappointing, to say the least It was badly maintained an poorly equipped, and certainly highly over-priced (Easter holiday rates notwithstanding). The armchair was broken; the doorknob to one of the wardrobes was in the wardrobe; the shelf in the fridge door was so badly cracked we dare not store bottles or cartons on it; the fridge door had dropped and was hard to shut properly. There was no kettle, just a small coffee percolator. The largest frying pan would not work on the (2 ring) induction hob. No instructions for the microwave combi oven/ grill. There was a washing machine, but no drying facilities, and the heated towel rail in the bathroom did not work. The other towel rail kept coming away from the wall. One morning there was no water - called the manager, who said he would get back to us, but never did. Several hours later we went down to the restaurant on the ground floor, who fortunately managed to solve the problem for us. Whilst we loved Granada,
and are planning a return visit next year, it will not be to this property.
Janet
أقام 14 ليلةً في شهر أبريل عام 2022
