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"Great food and very friendly staff.. would strongly recommend when staying in Montecatini Terme"

"We loves our stay, everybody was really friendly! "

"Awesome experience! Beautiful, classic, quiet hotel. Great front desk help. The breakfast buffet with custom coffee orders was exceptional. Very peaceful setting."

"Grand hotel Cappuggi did not disappoint. I stayed with my 3 children for 10 nights end of june , start of july. Very reasonably priced 4* hotel experience haf by all. A little out of town (2 miles) but free shuttle bus (or taxi if not available) shows excellent customer care. Receptionists very helpful, cleaners nice and cheerful. Fabulous swimming pool essential in 38° temperatures. Football and tennis available. Ball provided keeping my boys well entertained. Thiroughly recommend this hotel as a point from where to explore Tuscany and further afield. "

"First of all, we had no car. We had planned to have one but Italy recently changed the law and the rental companies haven’t updated their contract language or online policies to make that clear. If you have no car, you will be trapped here. There is one restaurant. The breakfast is paltry and they run out of items. There is little fresh like fruit. There is no lunch available and the town is a far walk down a mountain road. They make no exceptions for this. The dinner starts later and the menu is limited. Otherwise it’s fine. The pool and rooms are not how they are represented in the pictures. Overall very expensive for what you get especially if you hadn’t planned to be trapped there. It’s not set up for you to be so. Updated pictures are needed. "

"It was ok"

"Property was beautiful! Spa and pool were ver nice. "

"Great accommodations. Staff very friendly. I would stay here again."

"We had a great experience here. It was clean, with great staff, and had good complimentary breakfast every morning. What more can you ask for? It’s also in the heart of Prato, a fairly quiet community, with easy access to Florence. The train station is a 10 minute walk away. Pay 2.80 Euros for a one-way ticket from Prato Centrale to Firenze Santa Maria Novella station. The trains back to Prato run pretty late as well, so you don’t have to worry about rushing back to the hotel. If we were to come back to Florence (and vicinity) I would definitely consider staying here again."