Find all hotels by Extended Stay America in Grand Rapids, OH

"Outstanding comfortable and clean room, bed, and pillows. only negative was the shower pressure was as limp as an 90 year old man! Breakfast was great. Everything you needed. Didn't see the waffle station it's around the corner. "

"Great staff, gave us a refund as the room was atrocious, greasy and smelled like urine. Police also arrived to pick up someone. Stay away unless you are of the element that stay there!"

"Breakfast was lacking. There were no scrambled eggs, bacon, sausage, potatoes etc… They did have a waffle station, yogurt, some fruit, and bread, muffins and bagels. It was fine, I just anticipated more as is the case at other similar hotels, including La Quinta locations."

"This hotel is relatively new compared to ones in the area and it was a little run down but it was fairly clean. We were local coming for a weekend to swim and the pool was ice cold. Not even lukewarm. It was very disappointing. "

"Check-in was good, our room seemed outdated with furniture that had seen better days (wine spill on box frame, scratches and dents on table). Carpet was gross, several weird stains, and smelled like feet. This hotel nickel-and-dimes you for everything. Despite the Expedia listing saying free self parking, apparently now there’s a charge of $10 per car per night. Breakfast buffet was $15/person so we got breakfast elsewhere. Bottles of Pure Life water in the room at $3 each unless you’re a high tier rewards member. Overall not impressed and won’t come back. "

"Room was clean, but had an over powering smell of perfume. It was so strong it made my mouth feel weird, if anyone understands that. We had to open the window for a bit to clear it out. Also soon after we checked in, a staff member opened our door up and then said they had it marked that our room was empty. There were no sheet or blankets available for the sleeper sofa and we had to go get them ourselves. Pool was filthy, but there was about 15-20 people/kids in it before we went. The night woman working was awful. We needed an antacids and an extra blanket. She was obviously napping in the lobby and not used to people bothering her in the middle of the night. Very rude about it, but we were told that snack area was 24/7. "

"No comment "

"There is no elevator! I didnt realize that when booking, or I would've asked for a first floor room. The pool was decently warm, but the room was freezing. Its a long walk from modt of the rooms. The on site bar was closed on a Saturday night. The vending machine only took bills, no change or cards. The breakfast buffett had kids standing over the waffle station and eating, there was no attendant around. But! The room was clean and the wifi was good. Overall it is decent."

"This hotel was exceptional. The room was very clean and inviting. The staff were sweet and very helpful. The continential breakfast was very good and had a variety of choices that were tasty and satisifying. Overall, a great place to stay."