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"Business center had no paper in the printer but the front desk lady was help in printing what I needed. "

"My stay was for business. The hotel is located directly on 28th St close to anything you may need such as food, department stores, gas stations or anything else you could think of. The staff was busy on the phone when I arrived and he even took the time to pause his conversation and get me checked in because he knew it would continue to be lengthy. The one thing that I didn't enjoy was the ease of use of the television and working the local channels. Because of how cumbersome it was for me I found a channel I enjoyed and left it there."

"Visited Frederick Meijer gardens 1/2 mile away. I didn’t notice freeway noise at night. Pool and spa great, clean & relaxing for sore feet after walking all afternoon. Breakfast outstanding nice variety of food. Comfortable beds my husband usually complains, not here. Thank you!"

"Everything was great. Except the sink in the bathroom would clog and the back of the toilet wouldn’t fill up with water. So I had to take it off and make it flush and fill up with water. "

"The staff were very friendly and accommodating. We were running a little late and they readily gave us a extra hour for check-out Check-in was fast and efficient. Most importantly, our rooms were very clean and the beds were very comfortable. We would definitely recommend this hotel and if we're ever in that area again we will stay there. Very pleased all around. "

"Very clean and accommodating staff."

"Nice place and clean. Would stay here again."

"A hidden gem in Grand Rapids! The staff were incredible and so friendly- Elise especially! Her hospitality and kindness did not go unnoticed. Thank you! The location is super walkable and walker friendly. A quick 5 minute walk and you are downtown, surrounded by shopping, restaurants, entertainment, etc. We had such a great stay. We cant wait to go back! "

"Very nice"