Search Apartments in Grasstree Beach

"The location of this apartment is great, lovely view of the river from the balcony The verification process was a little troublesome but was sorted in time for our arrival although I had to call from the airport to hurry the process along The carpet was covered in stains, a little off putting, it looked like it needed a really good clean, there was also a musty smell when we arrived,other than than the apartment was clean, the furniture is a little old and worn but worked well for our needs "

"When we got there fridge wouldnot close because of so much ice...not defosted. Toilet leaked. Hand rail fell off wall. No towels in one room. I had to get onto air trip to organise for repairs. Had to take photos and send.. all the repairs took half our stay to complete. I had to defrost fridge In our room The staff at oaks helped us with towels even though it was not their responsibility. Plus I was not happy booking through stayz and then a 3rd party appeared. Wont be booking withstayz again."

"The room we had was not the room advertised. It needs some maintenance and better cleaning. Louvre doors to close off the bedroom had many slats missing. 22 light "

"Communication very difficult with Airtrip rep. Mobile ph number which isn't answered and txts messages not responded to. A $500.00 hold on CC required and not told until checking in. To be released five days post departure is too long. Very limited pots, cutlery and crockery. Dishwasher not cleaning properly. Good washing machine. Only one dining chair when photo showed 4...not easy when two guests checked in for 5 days...Kitchen light broken on arrival and reported with no acknowledgement. "

"Was a nice place to stay would stay again. Nice pool and spa tidy room."

"Key access was down a dark gravel Alley, Key didn't work on door, had to get Oaks Reception to fix the Door Swipe Lock, Television didn't work, contacted Airtrip, advised someone would fix, didn't happen, Noisy rubbish and bottle collections early in the AM! "

"Room smelt moldy, bathroom could use a good scrub and bleach! Location good, Hotel was hostile towards Airtrip customers. I did not like using key box and at night as area was not lit."