Search Apartments in Grasstree Beach

"It was absolutely fantastic! Our dog felt well welcomed at the accommodation. It was great to have the little courtyard."

"Our booking was for Monday 1st May -Labour Day in Qld public holiday. The room given was located on level 1 with a view of the child care centre but fortunately it had not been cleaned so we were moved to level 6 which did have a view. False advertising if left in room on level 1. Toilet continuously running door to laundry broken. Managed by Airtrip who operate out of the UK. Deposit of $300 taken as payment not authorisation as with most operators in Aust. Had to pay International Processing...

"Customer service was excellent."

"Good clean simple room, no issues "

"The unit was dirt from the moment we opened the door. There was hair on the floor and the carpet. The carpet is so badly stained and dirty it needs to be replaced. The lounge has a large hole in it. The TV didnt work properly it had double vision. The bathroom was not cleaned and also had someones hair on the floor. The bed had a plastic protector on it so it sounded and felt terrible and the bed was rock hard. The side tables were covered in dust. There was only one bin liner for a week the...

"Communication very difficult with Airtrip rep. Mobile ph number which isn't answered and txts messages not responded to. A $500.00 hold on CC required and not told until checking in. To be released five days post departure is too long. Very limited pots, cutlery and crockery. Dishwasher not cleaning properly. Good washing machine. Only one dining chair when photo showed 4...not easy when two guests checked in for 5 days...Kitchen light broken on arrival and reported with no acknowledgement. "

"The listing made it sound like the two units had the option to be interconnecting, but they are not. They are side by side but you cannot access the other unit without leaving the main apartment main entrance. We also had the issue of being contacted at lunchtime on check in day to say that the second apartment was not available and had to use another apartment a couple units way, thankfully on the same level though. Luckily this didnt create too much on an issue."

"Room smelt moldy, bathroom could use a good scrub and bleach! Location good, Hotel was hostile towards Airtrip customers. I did not like using key box and at night as area was not lit."

"If you like smelling mould coming from Your air conditioning- book here…. Hardly any lights working and toilet button not working. Would have like to have known when booking that this is through a third party as well which requires more booking details . "

"The accommodation is great and centrally located. The management of communication by the offsite Property management team has room for some improvement."